---
title: "Connecting LiveChat"
description: "LiveChat gives you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base."
url: "https://support.helpdocs.io/article/176fdw76d1-connecting-live-chat"
category: "Setting Up Integrations"
updated_at: "2021-01-28T13:37:14Z"
---

# Connecting LiveChat

[LiveChat](http://www.livechatinc.com/) gives you a fast way to help your customers and visitors. By connecting it to HelpDocs you can easily chat to visitors on your knowledge base. 

We'll also record when someone starts a chat from your knowledge base under Contact Forms in our analytics. 

### Connecting LiveChat

1. In your **LiveChat dashboard**
   
   1. Go to **Settings**
   2. Head to the **My Website** section (or [click here](http://my.livechatinc.com/settings/code))
   3. Copy the number *after* `lc.license`
2. In **HelpDocs**
   
   1. Go to **Settings** > [Integrations](https://my.helpdocs.io/app/settings?tab=integrations)
   2. Find **LiveChat**
   3. Click ☰ **More** > **Connect**
   4. Scroll down to **LiveChat** and expand
   5. Paste in your **lc.license key**
   6. Hit **Save Changes**

You'll now be able to chat with visitors and customers right from your knowledge base.

Depending on how you've set up LiveChat you may also need to add your HelpDocs subdomain or custom domain to [your list of trusted domains](https://www.livechatinc.com/help/trusted-domains/) in LiveChat Settings.