---
title: "Connecting Ada"
description: "HelpDocs connects to Ada's AI, automatically powering customer support with your knowledge base—effortless, intelligent help 🚀"
url: "https://support.helpdocs.io/article/2ssuirak9k-connecting-ada"
category: "Setting Up Integrations"
updated_at: "2025-05-02T16:12:36Z"
---

# Connecting Ada

Connecting your HelpDocs Knowledge Base to Ada creates a powerful support ecosystem where your existing documentation automatically feeds into an AI assistant.

This integration helps you deliver faster, more consistent customer support across all channels—without the headache of managing content in multiple places 🚀

![Ada logo](https://files.helpdocs.io/Ytt2uahFxY/articles/2ssuirak9k/1746202117868/ada-logo.svg)

### How HelpDocs Connects with Ada

The integration between HelpDocs and Ada is straightforward yet powerful. Ada's AI agent can access and learn from your Knowledge Base content, allowing it to:

- Answer customer questions using your existing documentation
- Automatically stay updated when you change your articles
- Provide consistent answers across all support channels
- Scale your support capabilities without increasing team size

Best of all, you only need to maintain content in one place—your HelpDocs Knowledge Base—and Ada will automatically incorporate your latest information.

HelpDocs provides a [specialized Chatbot Source Page](/article/8ze3c943nw-using-the-chatbot-source-page) that's optimized for AI platforms like Ada to easily ingest your Knowledge Base content. This makes the integration process much simpler!

### How to Connect Ada

Setting up the integration is a straightforward process. Here's how to connect your HelpDocs Knowledge Base to Ada:

1. Head to [Ada's platform](https://www.ada.cx/login?ref=helpdocsio)
2. Follow Ada's documentation for importing website content at [their Import content guide](https://docs.ada.cx/docs/generative/set-up-your-ai-agent-s-knowledge-and-behavior/import-website-content-into-your-ai-agent#import)
3. When prompted to provide a website URL in Ada, use [your HelpDocs Chatbot Source Page](/article/8ze3c943nw-using-the-chatbot-source-page) URL or HelpDocs URL

Ada will need to access your content to import it. Make sure your Knowledge Base is either public or that you've properly configured authenticated access if your documentation is private.