---
title: "Enabling IP Restriction"
description: "Want to lock down your Knowledge Base so only specific IP addresses can access it? IP restriction lets you control exactly which networks can view your docs, making it perfect for internal company do…"
url: "https://support.helpdocs.io/article/76d26wqtjv-ip-restriction"
category: "Security & Compliance"
updated_at: "2026-02-18T14:06:01Z"
---

# Enabling IP Restriction

Want to lock down your Knowledge Base so only specific IP addresses can access it? IP restriction lets you control exactly which networks can view your docs, making it perfect for internal company documentation or partner-specific content 🔐

This feature is available [on certain plans](https://www.helpdocs.io/pricing).

This feature works with both individual IP addresses and CIDR (Classless Inter-Domain Routing) blocks, giving you flexible control over who can access your content from where.

Why use IP restriction?

IP restriction is super handy for several scenarios:

**Corporate intranets** - Keep internal documentation accessible only from your office network

**Partner portals** - Restrict access to specific partner networks or VPN connections

**Regional compliance** - Limit access to certain geographic regions based on IP ranges

**Enhanced security** - Add an extra layer of protection alongside other access controls

### How to Enable IP Restriction

[Embedded iframe](https://demo.arcade.software/H4V3Wbtw2VKTWqCIs2HO?embed&embed_mobile=tab&embed_desktop=inline&show_copy_link=true)

1. Head to **Settings** > **Access** > **Options**
2. Scroll down to the **IP Restriction** section
3. Enter your allowed IP addresses or CIDR blocks (one per line)
4. Hit **Save Changes**

You can enter individual IP addresses like `192.168.1.100` or entire network ranges using CIDR notation like `192.168.1.0/24`.

CIDR notation lets you specify entire IP ranges efficiently. For example, `192.168.1.0/24` includes all IP addresses from `192.168.1.1` to `192.168.1.254`.

Logged-in team members can *always* access your Knowledge Base regardless of their IP address. This ensures your team can manage content from anywhere while still restricting public access ✋

### Testing Your Setup

Once you've configured IP restriction, test it by:

- Accessing your Knowledge Base from an allowed IP address (should work normally)
- Trying to access from a different network (should be blocked)
- Confirming team members can still log in from any location

IP restriction works perfectly alongside other access controls like [restricting to logged-in users](/article/YClKB8p02e-restricting-your-docs-to-logged-in-users), giving you layered security for your most sensitive documentation.