---
title: "Connecting GoSquared"
description: "GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base."
url: "https://support.helpdocs.io/article/HxRp36FBxj-connecting-go-squared"
category: "Setting Up Integrations"
updated_at: "2026-09-06T15:37:19Z"
---

# Connecting GoSquared

[GoSquared](http://www.gosquared.com/) helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.

### Adding the GoSquared Assistant

1. In your **GoSquared dashboard**
   
   1. Head to **Settings** > **General**
   2. Scroll down to **Project token** and copy it
2. In your HelpDocs dashboard
   
   1. Go to **Settings** > [Integrations](https://my.helpdocs.io/app/settings?tab=integrations)
   2. Find **GoSquared**
   3. Click ☰ **More** > **Connect**
   4. Paste in your **Project Token**
   5. Hit **Save Changes**

You can now track visitors on your website and assist them with live chat if it's enabled 💖

We set your [GoSquared Cookie Domain](http://www.gosquared.com/customer/en/portal/articles/1111439-using-gosquared-on-subdomains) automagically for you from your custom domain (if you have one)

### Search HelpDocs in GoSquared Assistant (Beta)

You can start searching for your HelpDocs articles right inside the GoSquared assistant so customers can already peek at your articles 👀

[How to Integrate HelpDocs with GoSquared](https://www.youtube.com/embed/bD9eTFM38To?feature=oembed)

🔑 You'll need to be able to generate an API key to use this part of the integration

1. In HelpDocs
   
   1. Head to **Settings** > **API**
   2. Click **Create Key** to generate a new API key
   3. Click **View/Edit**
      
      To find the right key again we recommend naming it something like "GoSquared".
   4. Click **Read**
   5. Copy the API key
2. In GoSquared
   
   1. Head to **Settings** > **Integrations** > **HelpDocs** (or click [here](https://www.gosquared.com/setup/services/helpdocs))
   2. Click **Add New**
   3. Paste in the API key you generated earlier
   4. Click **Save Integration**

And you're done! Your customers will now be able to search for your HelpDocs articles right inside the GoSquared assistant.

![](https://files.helpdocs.io/Ytt2uahFxY/articles/HxRp36FBxj/1606238140189/help-docs-01-edit.gif)