---
title: "Using HelpDocs with Ticketing Systems"
description: "At HelpDocs we're 100% focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like."
url: "https://support.helpdocs.io/article/N7jGAZ5qpm-using-help-docs-with-ticketing-systems"
category: "Setting Up Integrations"
updated_at: "2025-04-27T17:31:13Z"
---

# Using HelpDocs with Ticketing Systems

At HelpDocs we're 100% focused on making great knowledge bases. To that end we don't ship with a way to manage tickets.

That means you can use HelpDocs with any ticketing system you like. We have native integrations with live chat platforms like [Drift](https://support.helpdocs.io/article/XIX8XaWi8O-connecting-drift), [Intercom](https://support.helpdocs.io/article/n6sqaRYWZ7-connecting-intercom) and [Doorbell](https://support.helpdocs.io/article/gkYvhvsvNI-connecting-doorbell).

Plus you can send emails from our built-in contact form straight to Zendesk, Front, Groove, Help Scout, or your ticketing system of choice 🎟