---
title: "Connecting Gainsight PX"
description: "Gainsight PX is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base."
url: "https://support.helpdocs.io/article/NIT8fZV5UZ-connecting-aptrinsic"
category: "Setting Up Integrations"
updated_at: "2026-08-18T15:06:33Z"
---

# Connecting Gainsight PX

[Gainsight PX](https://www.gainsight.com/product-experience/) is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base.

Gainsight PX used to be called Aptrinsic

### Adding Gainsight PX Analytics

1. In your **Gainsight PX Dashboard**
   
   1. Go to **Account Settings** > **Products** (or click [here](http://app.aptrinsic.com/settings/products))
   2. Copy your **PRODUCT-KEY**
2. In your **HelpDocs dashboard**
   
   1. Head to **Settings** > [Integrations](https://my.helpdocs.io/app/settings?tab=integrations)
   2. Find **Gainsight PX**
   3. Click ☰ **More** > **Connect**
   4. Scroll down to **Gainsight PX**, then click
   5. Paste in your **PRODUCT-KEY**
   6. Hit **Save Changes**

All done! You should start seeing analytics being logged for your knowledge base.

### Connecting Gainsight PX Knowledge Center Bot

👀 Gainsight PX have their own article about this over [here](https://support.gainsight.com/PX/Integrations/Knowledge_Base_Integrations/Gainsight_PX_HelpDocs_Integration)

1. In HelpDocs
   
   1. Head to **Settings** > **API**
   2. Create or copy [an API key](/article/e2gilg5mkd-creating-and-managing-api-keys)
2. In your **Gainsight PX Dashboard**
   
   1. Head to **Settings** > **Integrations**
   2. Find HelpDocs and click the **Settings** icon
      
      ![](https://files.helpdocs.io/Ytt2uahFxY/articles/NIT8fZV5UZ/1597407487855/image-1.png)
   3. Paste in your API key
   4. Hit **Apply**