---
title: "Configuring HelpDocs AI"
description: "Enable and customize HelpDocs AI for efficient Knowledge Base content creation and management."
url: "https://support.helpdocs.io/article/f3hmdnh38u-configuring-helpdocs-ai"
category: "HelpDocs AI"
updated_at: "2026-07-31T15:00:59Z"
---

# Configuring HelpDocs AI

HelpDocs AI is your new best friend for creating and managing Knowledge Base content! You can customize various AI features and give it context about your company so it really gets what you're all about.

You'll need [a certain role](/article/CaKSeF9kSP-managing-users) to configure these settings.

### Enabling HelpDocs AI

![](https://files.helpdocs.io/Ytt2uahFxY/articles/f3hmdnh38u/1785503917375/clipboard-20260731-131743-141.gif)

1. Head to **Settings** > **AI**
2. Head to the **Configuration** section
3. Check **Enable AI Tools**

### Customizing AI Features

HelpDocs AI offers several powerful features you can enable or disable based on your team's needs:

| Feature                                                                              | Description                                                                                                                                                                           |
|--------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| [Draft articles](/article/d0o93ykdod-writing-a-draft-article-with-ai)                | Creates initial article drafts based on your requirements                                                                                                                             |
| [Rewrite articles](/article/d0o93ykdod-writing-a-draft-article-with-ai)              | Helps refine and improve existing content                                                                                                                                             |
| [Generate article metadata](/article/wf42h20zxr-generating-meta-information-with-ai) | Automatically suggests metadata like descriptions, short versions, tags, and [alt descriptions](/article/9comiwlxqh-generate-alternative-alt-text-for-images) for better organization |
| [Generative search](/article/2igy0wvoj4-understanding-ask-ai)                        | Enables Ask AI so users get a short summary based on your content.                                                                                                                    |
| [Improve with AI](/article/1hxswwbqcx-generate-improvement-suggestions)              | Enables improvement suggestions button and panel on your articles.                                                                                                                    |

Enable only the features your team needs to maintain a focused workflow ✋ You may see different features available [depending on your plan.](https://www.helpdocs.io/pricing)

### Setting Up Company Information

Help HelpDocs AI better understand your business context by adding company information. This information helps HelpDocs AI generate more relevant and accurate content for your Knowledge Base.

Keep your company description focused on your core business activities and value proposition for best results.

1. Head to **Settings** > **AI**
2. Head to **Configuration**
3. Locate the **Company Information** section
4. Enter a clear, concise description of what your company does. For example: 'We provide cloud-based project management software that helps teams collaborate and track progress in real-time.'

### Configuring AI Style

AI Style helps you maintain consistent voice and tone across your Knowledge Base content.

By setting up style preferences, you can ensure all AI-generated content matches your brand voice—whether that's professional, casual, or somewhere in between.

This feature is available [on certain plans](https://www.helpdocs.io/pricing).

[Embedded iframe](https://player.vimeo.com/video/1028926027)

1. Head to **Settings** > **AI**
2. Head to the **Style** section

Best practices for setting up your style

\- Use bullet points to separate different style requirements

\- Specify your preferred tone, like casual, informative or professional

\- Include specific writing requirements like company name formatting or terminology preferences

\- Add examples to illustrate your preferences

#### Enforcing Team Style

Want to make sure all content is generated the same? Make sure your team uses consistent style settings by enforcing your AI style:

![Screenshot of AI Style in Settings with checkbox highlighted.](https://files.helpdocs.io/Ytt2uahFxY/articles/f3hmdnh38u/1731437371861/screenshot-2024-11-12-at-18-49-06.png)

1. Head to **Settings** > **AI**
2. Head to **Style**
3. Check **Enforce default style**