---
title: "Connecting Doorbell"
description: "Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. 😍"
url: "https://support.helpdocs.io/article/gkYvhvsvNI-connecting-doorbell"
category: "Setting Up Integrations"
updated_at: "2021-01-28T12:59:28Z"
---

# Connecting Doorbell

[Doorbell](https://doorbell.io?ref=helpdocs) helps you gather user feedback across web and mobile so you can ship product improvements your users love 🛳

HelpDocs has partnered with Doorbell to let you:

- Provide a way for users to share **written feedback**
- See feedback about articles within the **Content** tab

![HelpDocs has partnered with Doorbell](https://files.helpdocs.io/Ytt2uahFxY/articles/gkYvhvsvNI/1465534965777/doorbell.png)

You'll need to be an **Administrator** of [your Doorbell account](https://doorbell.io/register?ref=helpdocs) to set up this integration.

### Connecting Doorbell

![](https://files.helpdocs.io/Ytt2uahFxY/articles/gkYvhvsvNI/1611838478995/connect-doorbell.gif)

1. Head to **Settings** > [**Integrations**](https://my.helpdocs.io/app/settings?tab=integrations)
2. Find **Doorbell**
3. Click **☰ More** > **Connect**
4. Click **Connect Doorbell**
5. Authorize HelpDocs to read from Doorbell
6. Users will now be able to leave written feedback on your docs 🎉

### Receiving Written Feedback

Users can leave written feedback on your docs if they press the **Neutral** or **Negative** feedback buttons. They'll get a text area to type their message and an option to leave their email address 📧

![](https://files.helpdocs.io/Ytt2uahFxY/articles/gkYvhvsvNI/1597405379019/doorbell-feedback.gif)

### Viewing Written Feedback

1. Head to the [**Content**](https://my.helpdocs.io/app/content) tab
2. Click on the **Doorbell logo** on the right (it'll only show if the article has feedback)
3. You'll be taken to the **Doorbell dashboard** with more detail about the feedback