---
title: "Using HelpDocs as a Fin AI Agent Content Source"
description: "Sync HelpDocs to Fin AI Agent in sever super easy steps—power up your customer support in a few minutes! 🎉"
url: "https://support.helpdocs.io/article/khspi2jzrs-using-help-docs-as-a-fin-ai-agent-content-source"
category: "Intercom Integration"
updated_at: "2025-04-07T10:08:58Z"
---

# Using HelpDocs as a Fin AI Agent Content Source

Intercom's Fin AI Agent can be a powerful tool for handling customer inquiries—but it's only as smart as the knowledge you feed it. Your HelpDocs Knowledge Base already contains all your carefully crafted support content, so why not use it to power Fin?

This guide will show you how to connect your HelpDocs content to Fin in just a few simple steps.

### Connecting HelpDocs to Fin AI Agent

Adding your HelpDocs Knowledge Base as a content source for Fin is super easy:

[Embedded iframe](https://player.vimeo.com/video/1073141211)

1. Head to **Intercom** and open your workspace
2. In the left sidebar, head to **Fin AI Agent**
3. Click **New Content** in the top-right corner
4. In the New Content modal, click **From any website**
5. Enter your HelpDocs URL in the field provided
   
   Make sure to include the complete URL with https:// at the beginning (e.g., **https://**support.helpdocs.io)
6. Click **Add Content** to confirm
7. Wait while Fin indexes your Knowledge Base content—this usually takes just a few minutes 🎉

### Inserting HelpDocs Content into Fin Workflows

Once you've connected your Knowledge Base to Fin, you can take things a step further by directly incorporating HelpDocs content into your Fin workflows.

This allows you to create automated responses that include specific help articles or even your searchable widget—giving customers immediate answers while keeping your support flow smooth and consistent.

[Embedded iframe](https://player.vimeo.com/video/1073145665)

1. Head to **Intercom** and open your workspace
2. In the left sidebar, head to **Fin AI Agent**
3. Click **Workflows**
4. Inside the workflow, click **Add Step**, then search for "App"
5. Click **Send an App**
6. Choose HelpDocs and either:
   
   1. Insert the Searchable Widget
   2. Select a specific article