---
title: "Connecting to a Zapier Chatbot"
description: "Power your Zapier Chatbot with your HelpDocs KB to enhance customer support—just add your URL ✨"
url: "https://support.helpdocs.io/article/r514usidx1-connecting-to-a-zapier-chatbot"
category: "Setting Up Integrations"
updated_at: "2025-02-25T14:51:34Z"
---

# Connecting to a Zapier Chatbot

Enhance your customer support by connecting your HelpDocs Knowledge Base to a Zapier Chatbot.

This integration allows you to create AI-powered assistants that leverage your existing documentation to provide accurate, context-aware responses to your customers' questions. And best of all—you just need your URL ✨

![](https://files.helpdocs.io/Ytt2uahFxY/articles/r514usidx1/1740155521390/screenshot-2025-02-21-at-16-31-18.png)

Learn more about Zapier's Chatbot [over on their help article](https://help.zapier.com/hc/en-us/articles/21960412486541-Use-knowledge-sources-with-a-chatbot#h_01HSE6X8N8YFAY7JGKKQDWJFZ0)

### What is a Zapier Chatbot?

Zapier Chatbots are AI-powered assistants that tap into your company's data and resources to deliver personalized, actionable responses. By connecting your HelpDocs Knowledge Base, the chatbot can access your documentation to provide more accurate and helpful answers to your customers.

Before proceeding with the integration, ensure your HelpDocs Knowledge Base is publicly accessible. The Zapier Chatbot needs to be able to read your documentation to function properly.

### Connecting Your Knowledge Base

[Embedded iframe](https://player.vimeo.com/video/1059032428)

Follow these steps to connect your HelpDocs Knowledge Base to a Zapier Chatbot:

1. Copy your HelpDocs URL
2. Head to your Zapier Chatbots home
3. Click on your chatbot's name
4. Click the **Knowledge** tab
5. Click **+ Add source**
6. In the Type section, select **Webpage**
7. When the dialog box appears, paste your HelpDocs URL into the **Public URL** field
   
   This will embed just a single doc at a time. If you want to index *all your docs* in Zapier, you'll need to use our API. Get in touch with our support team for more info about this option.
8. Click **Continue** to complete the connection

### Embedding Your Zapier Chatbot

![](https://files.helpdocs.io/Ytt2uahFxY/articles/r514usidx1/1740155075156/screenshot-2025-02-21-at-16-24-01.png)

You'll need access to [custom JavaScript](/article/SULVqxY2pM-adding-custom-java-script) first

Once you've connected your Knowledge Base, you can embed the chatbot directly on your site:

1. Click **Embed** in the top right corner
2. Choose your preferred embed type—Standard or Pop-up
3. Click **Copy embed** to get the code
4. Head to **Settings** > **Code** > **JavaScript**
5. Paste the embed code to add your chatbot

The Pop-up embed type creates a floating chat button that's perfect for maintaining a clean interface while keeping help readily available ✨