---
title: "Connecting Chatra"
description: "Chatra is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you."
url: "https://support.helpdocs.io/article/rm8tsQWwzj-connecting-chatra"
category: "Setting Up Integrations"
updated_at: "2021-01-28T13:33:03Z"
---

# Connecting Chatra

[Chatra](https://www.chatra.io) is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.

### Connecting Chatra

1. In your Chatra dashboard
   
   1. Head to the [Chat Widget](https://app.chatra.io/settings/integrations/widget) section of the Operator dashboard
   2. If your **Widget Snippet** isn't already visible, click **Show widget code**
   3. Copy the whole widget to your clipboard
2. In your HelpDocs dashboard
   
   1. Go to **Settings** > **Integrations** (or [click here](https://my.helpdocs.io/app/settings?tab=integrations))
   2. Find **Chatra**
   3. Click ☰ **More** > **Connect**
   4. Paste your **Widget Snippet** into the **Chatra widget code** box
   5. Hit **Save Changes**

Now when your users use the **Contact** button on your HelpDocs they'll see the Chatra Widget appear instead of the email contact form.