Setting or Updating the Name in Your Profile
Can I Schedule a Demo?
The HelpDocs Trial
Setting Up a Custom Domain
Setting the URL Style for your Articles
Switching Between Multiple Accounts
Adding or Changing Your Profile Image
Logging In To Your HelpDocs
Understanding Smart 404 Pages
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Adding an HTML Block
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Text Editor Shortcuts
Adding Tags to Articles
Using Ordered Lists
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What is Readability?
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Creating a Subcategory
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Choosing a Template
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Automatically Translate Articles with Machine Translations
Understanding Multilingual Translation
Setting Up Multilingual
Getting Started with Permissioning
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Data & Analytics
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Exporting Your Stats
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Lighthouse Widget API
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HelpDocs Support Scope
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Creating a Knowledge Base from Scratch
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Finding CSS Selectors in Your Browser
Clearing the Cache in Your Browser
Writing Clear and Digestible Knowledge Base Articles
Updated by River Sloane
Selling to customers around the world can increase the reach of your business. The problem comes when you need to support them in their language. If you're not a linguist this becomes a lotta work.
With our automatic machine translations, you can send an article off to be translated and get back an accurate translation in seconds. This saves having to get a third party involved and you can delay picking up that language dictionary a little longer 🤫
How to Machine Translate Articles
- Make sure your article is in a secondary language
- Click the Machine translation button in the top bar
- Review your translation credit total and click Translate into language
- You're done! 🤯
Depending on which plan you choose you'll get a certain number of machine translation credits. These renew each month 📆
You're also able to add one-off machine translation credits to your account that do not expire.
One credit will be used each time you use the Machine Translations feature to translate one article into one language. If you're translating one article into e.g. three languages that'll use 3 of your credits.
- Translation count
We'd love to offer unlimited translations but this awesome stuff costs us. Get in touch if you need more translations ✨
We do our best and employ the latest technology built by Google, but we can't guarantee the content you get back will be 100% accurate
- HTML complexity
If your article's really complicated with lots of HTML elements we may struggle to translate it for you. The most common offender here is massive tables. If you encounter this you can split your large elements into smaller ones before translation 🕵️♀️
- Available Languages
We support a lotta languages, but not every language
We use Google's Neural Machine Translation service to give you the best possible quality. They support translation to and from any of these languages:
Portuguese (Portugal, Brazil)