We're busy updating our docs, some areas (especially Settings) may be out of date
Skip to main content
Support

πŸ‘‹ How can we help?

πŸ„ Our most popular

Browse by topic

12 docs

Getting Started

With HelpDocs you can create a great looking help center, and be up and running in minutes. Here's some quick tips to get you started.
38 docs

Managing Content

Make sure articles stay fresh and organized so your knowledge base stays useful. Here are the features you'll want to use to keep your content tidy.
27 docs

Using the Text Editor

Learn how to get the most out of our custom text editor to create new articles that help customers or your team.
15 docs

HelpDocs AI

Draft articles and rewrite them to watch them soar. Quickly add meta descriptions, tags, and customize the style and tone.
44 docs

Setting Up Integrations

HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.
42 docs

Customizing your HelpDocs

There's a ton of ways to customize your HelpDocs. You can upload your logo, easily change your brand colors, or upload custom CSS and JavaScript.
5 docs

Lighthouse

Lighthouse brings self-serve help to your customers inside your app.
17 docs

Stats

We show a few different metrics in the HelpDocs dashboard. Here's what they all mean, and how we calculate them.
9 docs

Multilingual Translation

We've created tools to help you translate your docs. This way, you can serve customers everywhere (we don't currently support Vulcan πŸ––).
7 docs

Permissioning

In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.
11 docs

Authentication

Swiftly sign in and up by setting up different authentication options. Use a password, restrict to logged in users, set up single sign-on, and more.
4 docs

Account Settings

Learn how to change your personal account settings, like your personal details, sign-on settings, and dark mode preferences.
9 docs

Security & Compliance

Learn more about how HelpDocs secures your data and how we comply with international frameworks.
9 docs

Billing

Learn about how we handle billing at HelpDocs, how you can update your card and how you can upgrade or downgrade your plan.
30 docs

FAQs

From app issues to common questions. Here's a list of things we get asked a lot, but don't really fit anywhere else.
6 docs

Guides

We've created a collection of guides and resources to help you make the most out of your HelpDocs subscription.
1 doc

Resources

We store information and useful kits about HelpDocs here.

Get in touch