šŸ‘‹ How can we help?

Popular this week

Knowledge Base

Category icon

Getting Started

With HelpDocs you can create a great looking help center, and be up and running in minutes. Here's some quick tips to get you started.

author avatar author avatar
9 docs by 2 team members
Category icon

Writing and Editing Articles

Articles are at the very center of HelpDocs. Here's how to make the most of our article editor, and make your articles great.

author avatar author avatar author avatar
40 docs by 3 team members
Category icon

Setting Up Integrations

HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.

author avatar author avatar
35 docs by 2 team members
Category icon

Customizing your HelpDocs

There's a ton of ways to customize your HelpDocs. You can upload your logo, easily change your brand colors, or upload custom CSS and JavaScript.

author avatar author avatar author avatar
35 docs by 3 team members
Category icon

Multilingual Translation

We've created tools to help you translate your docs. This way, you can serve customers everywhere (we don't currently support Vulcan šŸ––).

author avatar
3 docs by 1 team member
Category icon

Permissioning

In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.

author avatar author avatar
5 docs by 2 team members
Category icon

Authentication

Swiftly sign in and up by setting up different authentication options. Use a password, restrict to logged in users, set up single sign-on, and more.

author avatar author avatar
8 docs by 2 team members
Category icon

Data & Analytics

We show a few different metrics in the HelpDocs dashboard. Here's what they all mean, and how we calculate them.

author avatar author avatar author avatar
6 docs by 3 team members
Category icon

Lighthouse

Lighthouse brings self-serve help to your customers inside your app.

author avatar author avatar
3 docs by 2 team members
Category icon

Billing

Learn about how we handle billing at HelpDocs, how you can update your card and how you can upgrade or downgrade your plan.

author avatar
7 docs by 1 team member
Category icon

FAQs

From app issues to common questions. Here's a list of things we get asked a lot, but don't really fit anywhere else.

author avatar author avatar
21 docs by 2 team members
Category icon

Guides

We've created a collection of guides and resources to help you make the most out of your HelpDocs subscription.

author avatar
5 docs by 1 team member
Category icon

Resources

We store information and useful kits about HelpDocs here.

author avatar
1 doc by 1 team member

Get in touch