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Knowledge Base

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Getting Started

With HelpDocs you can create a great looking help center, and be up and running in minutes. Here's some quick tips to get you started.

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11 docs by 2 team members
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Writing and Editing Articles

Articles are at the very center of HelpDocs. Here's how to make the most of our article editor, and make your articles great.

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48 docs by 2 team members
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Setting Up Integrations

HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.

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37 docs by 2 team members
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Customizing your HelpDocs

There's a ton of ways to customize your HelpDocs. You can upload your logo, easily change your brand colors, or upload custom CSS and JavaScript.

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38 docs by 2 team members
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Lighthouse

Lighthouse brings self-serve help to your customers inside your app.

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5 docs by 2 team members
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Data & Analytics

We show a few different metrics in the HelpDocs dashboard. Here's what they all mean, and how we calculate them.

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7 docs by 2 team members
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Multilingual Translation

We've created tools to help you translate your docs. This way, you can serve customers everywhere (we don't currently support Vulcan šŸ––).

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7 docs by 1 team member
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Permissioning

In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.

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6 docs by 2 team members
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Authentication

Swiftly sign in and up by setting up different authentication options. Use a password, restrict to logged in users, set up single sign-on, and more.

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8 docs by 2 team members
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Security & Compliance

Learn more about how HelpDocs secures your data and how we comply with international frameworks.

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5 docs by 2 team members
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Billing

Learn about how we handle billing at HelpDocs, how you can update your card and how you can upgrade or downgrade your plan.

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7 docs by 1 team member
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FAQs

From app issues to common questions. Here's a list of things we get asked a lot, but don't really fit anywhere else.

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25 docs by 2 team members
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Guides

We've created a collection of guides and resources to help you make the most out of your HelpDocs subscription.

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5 docs by 1 team member
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Resources

We store information and useful kits about HelpDocs here.

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1 doc by 1 team member

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