Knowledge Base
Getting Started
With HelpDocs you can create a great looking help center, and be up and running in minutes. Here's some quick tips to get you started.
Writing and Editing Articles
Articles are at the very center of HelpDocs. Here's how to make the most of our article editor, and make your articles great.
Setting Up Integrations
HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.
Customizing your HelpDocs
There's a ton of ways to customize your HelpDocs. You can upload your logo, easily change your brand colors, or upload custom CSS and JavaScript.
Lighthouse
Lighthouse brings self-serve help to your customers inside your app.
Data & Analytics
We show a few different metrics in the HelpDocs dashboard. Here's what they all mean, and how we calculate them.
Multilingual Translation
We've created tools to help you translate your docs. This way, you can serve customers everywhere (we don't currently support Vulcan š).
Permissioning
In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.
Authentication
Swiftly sign in and up by setting up different authentication options. Use a password, restrict to logged in users, set up single sign-on, and more.
Security & Compliance
Learn more about how HelpDocs secures your data and how we comply with international frameworks.
Billing
Learn about how we handle billing at HelpDocs, how you can update your card and how you can upgrade or downgrade your plan.
FAQs
From app issues to common questions. Here's a list of things we get asked a lot, but don't really fit anywhere else.
Guides
We've created a collection of guides and resources to help you make the most out of your HelpDocs subscription.
Resources
We store information and useful kits about HelpDocs here.