In your HelpDocs dashboard you can easily assign different roles to different users.
|Owner||The Owner role is automatically assigned to the creator of the account. This role can do everything, including manage billing. Owners can't be deleted, but we can transfer ownership if you need us too.|
|Administrator||Users with an Administrator role can do everything too. They can manage HelpDocs settings, billing, branding, and add/remove users and API keys. They can also edit all articles and content.|
|Editor||An Editor can see stats and manage content, but can't edit any settings or branding.|
|Team Member||Users with the Team Member role can view internal and external content.|
|Customer||If you need customers to log in before they view articles, you can create them with the Customer role. They'll only be able to access the External articles tab.|
Changing the Default User Role
When you invite a new team member in Settings > Team, they'll automatically be assigned a specific user role. You can change the role they'll be assigned.
- Head to Settings > Team
- From the dropdown select the role you'd like to be assigned
- Click Save
- In your HelpDocs dashboard, head to Settings > Team
- Click the pencil icon next to the team member you'd like to edit
- Choose a new role from the Role dropdown
- Click Save