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Stats

We show a few different metrics in the HelpDocs dashboard. Here's what they all mean, and how we calculate them.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Understanding Stats
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Filtering Stats
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ What is the Happiness Score?
What are Tickets Avoided?
Understanding Productivity with Leaderboard
Understanding Flamegraphs
Tracking Team Activity with Audit Trail
Understanding Articles Clicked
Access Mode for Known Cloud Providers
Exporting Your Stats
Understanding Traffic Distribution Metrics
Understanding Article Views vs Total Sessions
Using Search Stats to Find Content Gaps
Understanding Key Health Metrics
Using Spam Filters
Understanding AI Stats

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