Can I host my internal docs in HelpDocs?
Sure! There's a few ways to use HelpDocs for your internal documentation:
- Invite your whole team to HelpDocs and restrict the frontend to logged in users only
You can use the Customer role if you don't want your team to see the HelpDocs dashboard or edit articles
- Use shared password protection and, well, share the password with your team
You can even cookie your team members in your internal dashboard so they don't need to also log in to HelpDocs
You can use one HelpDocs account for either internal or external knowledge. There's no nice way to host both in the same account. If you need a second account, look here. 👀