Embedding Files

You most certainly can! From .docx's to PDFs, you can pretty much embed anything you like. Here's how 👇

Media Files

We'll host all your images for you and you can embed videos directly from video services. You can also embed most things from the web like this Apple Podcast embeddable using the Embed Block 👇

Files smaller than 5MB

If you want to attach a file of any type smaller than 5MB you can do that by hitting the File button in the article editor. It'll insert a link to the file and we'll host it on our servers.

1. Head to your article
2. Type /file and click the element
3. Upload your file

Files larger than 5MB

If your file's larger than a Tokyo skyscraper you'll need to host it somewhere else and embed or link to it in your doc. You can also embed any files you like from G Suite or anywhere that gives you an HTML embed code for your docs. Just use the Embed Block.

If you're looking for another format like a PDF or a Word document you'll need to host that file somewhere else and link to it from HelpDocs. Just highlight your text, click the link icon in the toolbar, and paste the URL. We love Dropbox for this.

Can I Manage Files in HelpDocs?

There is no file manager (or access to FTP files) to organize or manage your files once uploaded. If you want further control over your file organization, your best bet would be to use third party image/file hosting.

If your files are hosted externally you'll see a notification in the top right corner of your image in the article editor to let you know where the file is being hosted 😊