Embedding Audio Files

People consume information in different ways. There's reading, watching, but there's also listening. With the rise of podcasts, audiobooks and audio blog posts, it makes sense to give customers another option to get help by themselves.

Here's how to include audio files in your HelpDocs. For this we'll use SoundCloud as an example.

Embedding Audio Files

  1. Upload to your audio file to your hosting provider
  2. On the player (in this case SoundCloud) find the embed code
  3. In the HelpDocs article editor, click the Video button in the toolbar
  4. Paste in the embed code
  5. Hit Insert

You'll now get a fancy embed player like the one below that customers can use without leaving your docs.





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