Text Editor

Content Blocks

Writing in HelpDocs WYSIWYG editor comes with a bunch of formatting options. Whether it's writing in Markdown or dropping custom HTML right into your articles, there's a bunch of things you can do to make your copy sparkle. HelpDocs Content Blocks are a great place to start adding all the pizazz that'll help you engage your visitors. ✨

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7 docs by 2 team members

​Adding Tags to Articles

You can add tags to your articles to improve search performance. Tags help us identify what an article's about and present better results to your users.

Jake Peters
Updated 5 months ago by Jake Peters

​Understanding Article Statuses

When you create a new article in HelpDocs it'll have the Draft status. When you're ready to share it with the world you have a couple options. Here's what those statuses mean.

Jake Peters
Updated 6 months ago by Jake Peters

​Article Backups, Revisions, and Versioning

HelpDocs is designed to be used as a team. But sometimes when you have a lot of users working on an article things can get messed up. With version control, you don't have to fret. 🙃

Jake Peters
Updated 10 months ago by Jake Peters

Adding Buttons

Buttons make your links stand out whether it’s a call to action or pointing customers in the right direction. Here's how to add them to your articles 💖 This is what a Button looks like 👀 When should…

Rin
Updated 2 days ago by Rin

Using Folds

Wanna add some optional background info to your articles? With Folds you can pique users' interest without overwhelming them 🌟 A Fold is an element with a title and content. The content is hidden by…

Rin
Updated 3 days ago by Rin

Inserting Images

Images are great for product screenshots, step-by-step instructions, and breaking up a long article. Here's how to insert images and make the most outta them.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Inserting Images into Ordered Lists

You can insert images between ordered lists without resetting the counter. Here's how.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Unassigned Articles

If you haven't assigned a category to an article you'll see it stored inside Unassigned Articles. Think of this as temporary storage for all those articles that haven't quite got a place yet. It alwa…

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Moving an Article to a Different Category

Having a spring cleaning for your knowledge base? You'll probably wanna know how to move your articles to different categories. It's super easy and only takes a few clicks 🐭

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Text Editor Shortcuts

If you're a furious typer or just need some handy ways to get articles written quickly, you'll find a list of our shortcuts here.

Jarratt Isted
Updated 2 months ago by Jarratt Isted

Managing Clips

Ever needed to use the same text or HTML in multiple articles? We got you. Clips lets you do just that.

Jake Peters
Updated 2 months ago by Jake Peters

Adding Note, Tip, and Warning Callouts

Wanna make your HelpDocs look super awesome? Try out some of our styles. 🦄✨

Jake Peters
Updated 5 months ago by Jake Peters

Switching the Editor Mode

When writing articles in HelpDocs, you can choose whether to write in What You See Is What You Get (WYSIWYG) or HTML. By default, articles will start in the WYSIWYG mode.

Jake Peters
Updated 5 months ago by Jake Peters

Using Ordered Lists

We've always hated seeing boring ordered lists in articles. When we started building HelpDocs we wanted something a little different. Our lists are totally customized and customizable. ✨

Jarratt Isted
Updated 5 months ago by Jarratt Isted

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