Article Backups, Revisions and Versioning
HelpDocs is designed to be used as a team. But sometimes when you have a lot of users working on an article things can get messed up. With version control, you don't have to fret. 🙃
Adding Tags to Articles
You can add tags to your articles to improve search performance. Tags help us identify what an article's about and present better results to your users.
Understanding Article Statuses
When you create a new article in HelpDocs it'll have the Draft status. When you're ready to share it with the world you have a couple options Here's what those statuses mean.
Using Code Blocks
HelpDocs comes loaded with automatic code blocks with syntax highlighting. There's nothing to set up or configure—it'll automatically highlight your code based on the language you insert.
Using Markdown Blocks
Developer? Writer? If you are, you've probably heard of Markdown. With Markdown blocks, you can create entire articles using the Markdown syntax.
Adding a HTML Block
Ever want something custom within your content but don't wanna write the whole thing in HTML? Our HTML block is perfect for you. 🤩
Adding videos to your docs can make them more engaging. With HelpDocs you can quickly insert a video by grabbing its URL or embed code and pasting it into the editor.
Embedding Audio Files
People consume information in different ways. There's reading, watching, but there's also listening. You can upload or easily embed your audio clip from other sites. 🎧
Text Editor Shortcuts
If you're a furious typer or just need some handy ways to get articles written quickly, you'll find a list of our shortcuts here.
Adding Info, Tip and Warning Callouts
Wanna make your HelpDocs look super awesome? Try out some of our styles. 🦄✨
Inserting Images into Ordered Lists
You can insert images between ordered lists without reseting the counter. Here's how.
Switching the Editor Mode
When writing articles in HelpDocs, you can choose whether to write in What You See Is What You Get (WYSIWYG) or HTML. By default, articles will start in the WYSIWYG mode.
Ever needed to use the same text or HTML in multiple articles? We got you. Clips lets you do just that.
Using Ordered Lists
We've always hated seeing boring ordered lists in articles. When we started building HelpDocs we wanted something a little different. Our lists are totally customized and customizable. ✨