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Article Backups, Revisions, and Versioning

HelpDocs saves your article versions every 5 minutes, keeping the 10 most recent. Browse, compare, or restore past versions, or recover unsaved changes via V0.

Taylor
Updated by Taylor
2 min read

HelpDocs is designed to be used as a team. But sometimes when you have a lot of users working on an article, things get messed up. Or you delete something you shouldn't have. Or make a change you regret 😒

That's why HelpDocs ships with non-destructive version control.

Every 5 minutes we check for a new save of your article and create a version from that. Then if you need to, you can Browse previous versions and Restore to that point in time.

For every version we save:

  • A version number
  • A unique id to prevent collisions (something you'll never directly use)
  • The article body
  • The user_id of the user making the change

We also give you a button to instantly restore the article to its previous state.

HelpDocs saves the 10 most recent versions of all your articles.
  1. In the article editor click Versions in the bottom left of the text editor
  2. You'll see all the saved versions as tabs at the top of the screen. Click one to select it.
  3. To restore the version, hit Restore Version
  1. In the article editor, click Versions in the bottom left of the text editor
  2. Select the version you'd like to compare
  3. In the title bar, you'll see a dropdown. Select a version to compare with the current oneS
  4. Select Side by side or Inline
  5. You'll see additions in green and deletions in red

Accidentally navigated away from the page and lost your changes? With some internet magic, you can restore the article you just lost by selecting version zero (V0) πŸͺ„

Article version history panel displaying past revisions, unsaved changes tag, and a Restore button.
  1. In the article editor click Versions in the bottom left of the text editor
  2. You'll see all the saved versions as tabs at the top of the screen
  3. Click V0
  4. Hit πŸ”„ Restore to get your changes back

Of course, we hope this never happens to you (and recommend you save often) but if it does, just know there's a version zero waiting for you just in case 😌

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