Restricting Your Docs to Logged In Users

Updated 7 months ago ​by Jake Peters

HelpDocs makes it easy to restrict access to your docs to logged in users. This way, when a user visits your docs (on your HelpDocs subdomain or custom domain) they'll be redirected to the regular login page instead.

This works great paired with the Customer role
  1. Log in to HelpDocs at <your-subdomain>.helpdocs.io/app
  2. Go to SettingsGeneral
  3. Check Restrict Frontend to Logged In Users
  4. Hit Save

Now your frontend knowledge base will only be accessible to users that have logged in. Remember, you'll now need to invite users to your account before they're able to view your docs.

You can only use this option with your HelpDocs subdomain. Custom domains are currently not supported.

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