Authentication

​Using OpenID Connect for Single Sign On

If you're using OpenID Connect to let users log in to your own app already, you can use that exact same login for HelpDocs. šŸ’Ŗ

Jake Peters
Updated 1 month ago by Jake Peters

​Setting Up and Using SAML Single Sign-On

Need to use HelpDocs with a large team? Signing up individually can be tiresome. With SAML Single Sign-On (SSO) you can make it super simple for your team to log in and get started.

Jake Peters
Updated 1 month ago by Jake Peters

​Restricting your HelpDocs with Custom JWT SSO

Our docs are a great thing for your site's SEO and your brand. But sometimes, for whatever reason, you may want to restrict your HelpDocs to just users of your app.

Jake Peters
Updated 1 month ago by Jake Peters

Restricting Your Docs to Logged In Users

HelpDocs makes it easy to restrict access to your docs to logged in users. This way, when a user visits your docs they'll be redirected to the regular login page instead.

Jake Peters
Updated 1 week ago by Jake Peters

Shared Password Protection

Whether you're using your HelpDocs internally to train staff, or just because they're not ready for the limelight yet, there's a load of reasons you might want to password protect your HelpDocs.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Restricting Your Docs by IP

Is your whole team on an internal network and based in an office? Restricting your docs by whitelisting one or more IP address makes it easy to control who sees your docs without the need for extra passwords.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Configuring Slack Single Sign On

Many teams use Slack to communicate with their team, so it makes sense to have the ability to log into other services using the same service.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Accessing User Data in HelpDocs

You can pass user data to HelpDocs in either JWT auth or Shared Password as SSO. If you haven't already passed the data, check out the relevant article for more instructions. šŸ‘€

Jake Peters
Updated 1 month ago by Jake Peters

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