The latest product updates and release notes.
Account and language now live in one switcher, ⌘K search finds articles, settings, and actions in one place, and settings has a clearer layout with a live preview for every customization.
The first big step for the new Block editor: four interactive blocks in every account. Show each reader the content that fits them, walk them through a task, or draw the process instead of describing it.
Save your Stats dates and filters as a view, and the report you check every week is one click away. Keep it to yourself or share it with your team.
Add .md to any article URL for a clean Markdown copy, and switch on llms.txt so AI agents can see everything in your knowledge base. On every plan.
Answers now cite their sources inline, show what Ask AI is looking at, come properly formatted, and arrive about 5x faster.
Take an article off your knowledge base without deleting it. It stays read-only with a note on why, and visitors can be redirected to whatever replaced it.
Available on : every plan in Blocks text editor · Help article → Quick note : Anyone can create and manage variables, but inserting one is new-editor only…
What it is. Switch to a secondary language, open an article you haven't translated yet, and the original copy now turns up in a panel on the right. Article…
You spend a lot of your week in here, so it matters that the app is a calm place to work. We've rebuilt it around the way you actually move through your docs…
Available on : Sprout, Bloom, and Harvest (part of HelpDocs AI) You've almost certainly got an AI assistant open in another tab right now. As of today, it can…
Your docs are already read by machines, constantly. Assistants answer questions about your product using your articles. Crawlers index them. Models train on…
The internet is a busy place, and a share of the traffic hitting any knowledge base comes from bots, scrapers, headless browsers, and assorted automated…
You open HelpDocs to get something done. Finish that half-written article, take another pass at a working copy, tidy up the stuff that's gone a bit stale…
Speed has always been the quiet hero of a good knowledge base. Nobody writes in to say "wow, that page loaded quickly," but everybody notices when it doesn't…
Let's be honest: filling in article descriptions, short versions, and tags is the brussels sprouts of knowledge base work. Good for you, slightly joyless, and…
Reaching readers in their own language has always been one of the highest-ROI things you can do for your knowledge base, but also one of the most tedious. Open…
Available on : Bloom plan This is one of the biggest features we've ever shipped. We are slightly unhinged about it 🙂 Here's the question every knowledge base…
Dark mode toggle was just the warm-up. We've added three more switches to flip, so your knowledge base can look exactly the way you want it to. Mute the…
Available on : The Bloom plan Need to keep your docs behind closed doors? Now you can lock down your knowledge base so only specific IP addresses can access it…
Available on : Sprout & Bloom plans You know how websites are built for humans? There's navigation, pretty colors, buttons, sidebars, footers. All that stuff…
