Skip to main content

Updates

The latest product updates and release notes.

RSS
Improved

Revitalized app navigation & usability

Account and language now live in one switcher, ⌘K search finds articles, settings, and actions in one place, and settings has a clearer layout with a live preview for every customization.

Improved

Ask AI is now even more powerful

Answers now cite their sources inline, show what Ask AI is looking at, come properly formatted, and arrive about 5x faster.

Improved

Your KB now loads up to 85% faster

Speed has always been the quiet hero of a good knowledge base. Nobody writes in to say "wow, that page loaded quickly," but everybody notices when it doesn't…

Improved

Your V5 template, your rules

Dark mode toggle was just the warm-up. We've added three more switches to flip, so your knowledge base can look exactly the way you want it to. Mute the…

Improved

Simplified signup flow

You know that moment when you invite a teammate who already uses HelpDocs, and they're like "Wait, why am I signing up again?". Yeah, we fixed that.. Here's…

Improved

Stale status refresh

Using our Stale feature is even easier (and quicker!) to use. We now provide common pre-defined Stale reasons, so it's just a few clicks to set an article as…

Get in touch