Revitalized app navigation & usability
Account and language now live in one switcher, ⌘K search finds articles, settings, and actions in one place, and settings has a clearer layout with a live preview for every customization.
The latest product updates and release notes.
Account and language now live in one switcher, ⌘K search finds articles, settings, and actions in one place, and settings has a clearer layout with a live preview for every customization.
Answers now cite their sources inline, show what Ask AI is looking at, come properly formatted, and arrive about 5x faster.
What it is. Switch to a secondary language, open an article you haven't translated yet, and the original copy now turns up in a panel on the right. Article…
Speed has always been the quiet hero of a good knowledge base. Nobody writes in to say "wow, that page loaded quickly," but everybody notices when it doesn't…
Dark mode toggle was just the warm-up. We've added three more switches to flip, so your knowledge base can look exactly the way you want it to. Mute the…
You know that moment when you invite a teammate who already uses HelpDocs, and they're like "Wait, why am I signing up again?". Yeah, we fixed that.. Here's…
Using our Stale feature is even easier (and quicker!) to use. We now provide common pre-defined Stale reasons, so it's just a few clicks to set an article as…