Table of Contents

Using JWT Studio

Create and validate JWTs inside HelpDocs with our own JWT Studio.

River Sloane Updated by River Sloane

If you're using JSON Web Tokens (JWTs) for authentication with HelpDocs, we've got a neat little tool called JWT Studio that can make your life a whole lot easier.

With JWT Studio, you can create and validate JWTs right from our dashboard—no more mucking around with complicated code or third-party tools.

Let's dive in and see how it works!

Creating a JWT

  1. Head to Settings > Users > Access
  2. Scroll down to JWT, then click ⋮ More > Create/validate JWTs
  3. Optional: Assign your new JWT a Permission Group
  4. Set an expiry date for the token
  5. Click Create JWT
  6. Voila! Your new token is ready to go 🎉
Remember the expiry date you set is crucial—you don't want your tokens hanging around forever and potentially getting into the wrong hands 🕵️

Validating a JWT

Maybe you've got an existing JWT that you need to check the details on. No problem! JWT Studio's got your back there too. Here's how to find it:

  1. Head to Settings > Users > Access
  2. Scroll down to JWT, then click ⋮ More > Create/validate JWTs
  3. Click Go to Validator
  4. Paste your JWT into the field and hit Validate
  5. JWT Studio will break down the token and check its validity and any issues 💖

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