Guides

Creating a Knowledge Base from Scratch

Getting started with a knowledge base can be fun, honest! Learn how to start creating a knowledge base with these example categories and articles. We'll make it painless, promise.

River Sloane
Updated 1 year ago by River Sloane

Optimizing Your Knowledge Base for Search

Getting your knowledge base search ready can make a huge difference. Here we'll show you how tools inside HelpDocs can help, what we automatically do to optimize it for you, and what you can do yourself to make those search robots happy.

River Sloane
Updated 2 years ago by River Sloane

Finding CSS Selectors in Your Browser

The easiest way to customize your HelpDocs is with Custom CSS. Here's a guide on how to target elements on your knowledge base and customize them to match your brand.

River Sloane
Updated 2 years ago by River Sloane

Clearing the Cache in Your Browser

Rarely we might ask you to clear your browser's cache. Here's how.

River Sloane
Updated 2 years ago by River Sloane

Writing Clear and Digestible Knowledge Base Articles

Getting users to read text is a difficult problem. Here are some tips on writing your articles with users in mind.

River Sloane
Updated 2 years ago by River Sloane

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