Permissioning

Knowledge Base

Permissioning

In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.

7 docs by 3 team members

Getting Started with Permissioning

Restrict docs like a pro! Control who sees what in your knowledge base with super flexible permissions 🔒

Restrict Content With Permissioning for External Users

JWT tokens + Permission Groups: Secure, flexible content control without extra accounts—personalize your Knowledge Base 🔐

Assigning Permission Groups to Categories

Sometimes you want an entire category of articles to share the same permission groups. That's where assigning Permissions Groups for categories comes in. When you create an article in a category that…

Creating and Managing Permission Groups

Create Permission groups to control Knowledge Base access with read-only or full user permissions

Creating a Read-Only Permission Group for Public Articles

If you're looking to restrict all public articles to read-only for a certain group of users you're in luck! We've created a way to ensure all your public articles are restricted for users in a specif…

Assigning Permission Groups to Articles

HelpDocs supports article-level permissioning, so you can restrict who can view each article. You can easily manage who has access to your article from the article editor.

Removing Permission Groups from Articles

Changing who can see your article? You can quickly remove user groups from accessing your article from the article editor and the content list.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Getting Started with Permissioning