Permissioning

Knowledge Base

Permissioning

In HelpDocs, you can show different articles to different users with article-level access control. Here are a few articles to show you how it works.

6 docs by 2 team members

Getting Started with Permissioning

Looking to restrict certain docs to certain users? Good news—HelpDocs supports permissioning. 🔐

Creating a Read-Only Permission Group for Public Articles

If you're looking to restrict all public articles to read-only for a certain group of users you're in luck! We've created a way to ensure all your public articles are restricted for users in a specif…

Creating and Managing Permission Groups

The easiest way to start restricting articles to certain users is to create a Permission group.

Assigning Permission Groups to Categories

HelpDocs supports article-level permissions so you can control exactly which users can see which articles. Sometimes you want an entire category of articles to share the same permission groups. That'…

Assigning Permission Groups to Articles

HelpDocs supports article-level permissioning, so you can restrict who can view each article. You can easily manage who has access to your article from the article editor.

Removing Permission Groups from Articles

Changing who can see your article? You can quickly remove user groups from accessing your article from the article editor and the content list.