Setting or Updating the Name in Your Profile
Can I Schedule a Demo?
The HelpDocs Trial
Setting Up a Custom Domain
Setting the URL Style for your Articles
Switching Between Multiple Accounts
Adding or Changing Your Profile Image
Logging In To Your HelpDocs
Understanding Smart 404 Pages
Understanding Top Articles
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Adding an HTML Block
Using Markdown Blocks
Using Code Blocks
Getting Started with Content Blocks
Using Quote Blocks
Using Ordered Lists
Moving an Article to a Different Category
Inserting Images into Ordered Lists
Adding Note, Tip, and Warning Callouts
Switching the Editor Mode
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What is Readability?
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Adding a Table of Contents
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Delete a Category
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Incompatible Browser Extensions
Bulk Select & Edit Multiple Articles
Creating a Subcategory
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Setting Up Integrations
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Get Feedback, Activity, and Contact Form Notifications in Slack
Installing the Slack Integration
Sharing Articles From HelpDocs to Slack
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Connecting Google Analytics
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Using HelpDocs with Ticketing Systems
Adding a Feedier Carrier
Syncing Content to elevio
Enabling Comments with Disqus
Connecting Sunshine Conversations
Customizing your HelpDocs
Making Your Printed HelpDocs Look Nicer
Making Video Embeds Responsive
Disabling Authorship and Updated Times
Getting Help with Code Snippets
Disabling Top Articles
Using Different List Styles
Using HelpDocs with RTL Languages
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Overriding the Font on Your Knowledge Base
Using a Background Image in the Header
Making Tables Scroll When They're Too Wide for the Page
How to Change the Logo Link
How to Add Extra Spacing
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Add HTML Before the Closing Body Tag
Customizing Feedback Icons
Condense Top Article Spacing on Bars V4
Custom HTML Templates
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Customizing an Article Slug, Meta Description & Short Version
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Choosing a Template
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Adding Cookie Consent
Automatically Translate Articles with Machine Translations
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Setting Up Multilingual
Getting Started with Permissioning
Creating and Managing Permission Groups
Assigning Permission Groups to Categories
Assigning Permission Groups to Articles
Removing Permission Groups from Articles
Setting Up and Using SAML Single Sign-On
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Configuring Slack Single Sign On
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Exporting Your Stats
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Integrating Lighthouse with Live Chat Providers
Lighthouse Widget API
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I’m seeing a blank screen when I load my knowledge base
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HelpDocs Support Scope
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Creating a Knowledge Base from Scratch
Optimizing Your Knowledge Base for Search
Finding CSS Selectors in Your Browser
Clearing the Cache in Your Browser
Writing Clear and Digestible Knowledge Base Articles
Updated by Jake Peters
HelpDocs supports article-level permissioning so you can restrict who can view each article. You can easily manage who has access to your article from the article editor.
Assigning Permission Groups to an Article
- Head to the article
- Click the Permissions icon in the toolbar
- Select the group name from the Groups dropdown (you can choose more than one)
- Click Apply changes
- Hit Save Changes
Now only users in the selected groups will be able to see the article 🔐
Assigning Category Permissions to the Article
If your article is in a category that has Default Permission Groups you can see at a glance if its Permissions differ from its parent category. The Permissions Icon dot will show as yellow rather than pink.
- Click on the Permissions Icon button
- Click Copy from Category
- Click Apply changes
- Hit Save Changes