Security & Compliance

Knowledge Base

Learn more about how HelpDocs secures your data and how we comply with international frameworks.

6 docs by 2 team members

Is HelpDocs GDPR compliant?

TL;DR: yes! We have GDPR-compliant terms, privacy policy, and vendors; secure data handling, portability, and deletion; explicit consent for marketing, and more.

Accessibility Statement

HelpDocs' accessibility commitment, compliance status, and feedback process for website issues.

Setting Custom HTTP Headers

Want to add some advanced security to your Knowledge Base? HelpDocs allows you to set your own HTTP Headers so you can send extra information with each HTTP request and response

Signing a Data Processing Agreement (DPA)

Complete a DPA inside your HelpDocs account to access certain features.

Anonymizing IP Addresses

HelpDocs anonymizes IP addresses in analytics to prevent them being personally identifiable. Here's how to modify that setting.

Is my data secure and protected?

At HelpDocs we take security and data protection seriously. Here's an overview of some stuff we're doing to keep your data safe.