Security & Compliance

Is HelpDocs GDPR compliant?

TL;DR: yes! We have GDPR-compliant terms, privacy policy, and vendors; secure data handling, portability, and deletion; explicit consent for marketing, and more.

Accessibility Statement

HelpDocs' accessibility commitment, compliance status, and feedback process for website issues.

Is my data secure and protected?

At HelpDocs we take security and data protection seriously. Here's an overview of some stuff we're doing to keep your data safe.

Anonymizing IP Addresses

HelpDocs anonymizes IP addresses in analytics to prevent them being personally identifiable. Here's how to modify that setting.

What Happens if We Receive a Copyright Complaint (DMCA)

Copyright complaints handled fairly: quick, neutral process protecting rights for all HelpDocs users 🛡️

Setting Custom HTTP Headers

Want to add some advanced security to your Knowledge Base? HelpDocs allows you to set your own HTTP Headers so you can send extra information with each HTTP request and response

Signing a Data Processing Agreement (DPA)

Complete a DPA inside your HelpDocs account to access certain features.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Is HelpDocs GDPR compliant?