Signing a Data Processing Agreement (DPA)

Complete a DPA inside your HelpDocs account to access certain features.

River Sloane Updated by River Sloane

The GDPR framework introduced the Data Processing Agreement (DPA). In certain situations when handling sensitive data, a signed DPA is needed.

To access certain features inside HelpDocs you'll need to sign a DPA. We've made this super simple and it lives right inside your account.

Signing Your Data Processing Agreement

  1. Head to Settings > General
  2. Scroll down to Data protection
  3. Click Sign DPA
  4. Click Review and sign
  5. Fill in your details
  6. Complete the required fields
  7. You're done! šŸŽ‰ You'll get an email with the signed DPA for your records
You can access your signed DPA anytime by clicking Download DPA

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