Setting Up Integrations
HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.
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- Install HubSpot Service Hub Enable HubSpot Service Hub to let AI crawl your KB: Adjust settings & robots.txt for instant content analysis
- Install Atlassian Rovo Configure Atlassian Rovo to crawl and analyze Knowledge Base content through robots.txt modification.
- Connecting LiveChat LiveChat gives you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base.
- Connecting Google Analytics Google Analytics helps you track people landing on your website, then gives you insights into their behavior. HelpDocs integrates with Google Analytics to help you track what they're doing on your knowledge base too.
- Connecting Ada HelpDocs connects to Ada's AI, automatically powering customer support with your knowledge base—effortless, intelligent help 🚀
- Connecting Statuspage Statuspage is the best way to create a status page for your app or website. HelpDocs integrates with Statuspage so you can show users your system status inside your HelpDocs.
- Adding FullStory FullStory makes it easy to solve problems, find answers, and optimize your customer's experience. By enabling FullStory on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.
- Connecting Chatbase Chatbase is an AI-powered platform that enables businesses to create custom AI Agents, tailored to their specific data and requirements. By integrating Chatbase into your website or application, you…
- Connecting Plausible Analytics Track visits to your docs with an easy to use and privacy-friendly Analytics alternative.
- Connecting Aide Want to automate your support & get insights? Use Aide and HelpDocs together to source knowledge from your docs to streamline support.
- Using the Chatbot Source Page Power your chatbots with HelpDocs' auto-updating Source Page—secure KB content in one smart API endpoint.
- Connecting Heap Follow customer journeys on your Knowledge Base by connecting Heap Analytics
- Enabling Comments with Disqus Disqus is a commenting platform that lets you communicate directly with your readers. HelpDocs integrates with Disqus so you can collect customer feedback on your articles.
- Connecting GoSquared GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.
- Connecting Sunshine Conversations Sunshine conversations is multi-channel messaging made simple. HelpDocs integrates with Sunshine conversations to make it really easy for your customers to reach you.
- Using HelpDocs with Ticketing Systems At HelpDocs we're 100% focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like.
- Connecting Gainsight PX Gainsight PX is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base.
- Connecting Belco Belco is customer service software that helps you pro-actively engage your customers, wherever they are. HelpDocs integrates with Belco to make it super easy for your customers to reach you on your eCommerce shop FAQs.
- Connecting Gorgias Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.
- Embedding an Arcade Arcade help you to create interactive step-by-step guides that let your customers follow along with complex workflows in real-time. Unlike static screenshots or videos, an Arcade provides hands-on gu…
- Connecting Kommunicate Kommunicate is a Human+bot hybrid support system to make it easier to scale your support. There are two options for using Kommunicate and HelpDocs together. 🧑🤖
- Adding Hotjar Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.
- Adding a Feedier Carrier Wanna get feedback from your visitors about your knowledge base? Feedier gives you a way to create an engaging, fun survey with tons of options baked in like offering rewards or connecting up mailing lists.
- Connecting Doorbell Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. 😍
- Connecting Hyperping Hyperping is super simple uptime & performance monitoring, hosted status pages, and incident management in one place. HelpDocs integrates with Hyperping to show your latest system status to users rig…
- Connecting Segment Segment helps you collect all of your customer data and send it anywhere. HelpDocs integrates with Segment so you can track users viewing your knowledge base, too.
- Connecting Crisp Crisp gives you a simple way to communicate with your users—whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.
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Connecting to a Zapier Chatbot
Power your Zapier Chatbot with your HelpDocs KB to enhance customer support—just add your URL ✨
- Connecting Chatra Chatra is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.
- Connecting Lucidchart Lucidchart makes diagramming simple for you and your team. This integration makes it seamless to find, insert, and edit diagrams in your articles.
- Syncing Content to elevio elevio lets you create an amazing in-app support experience for your users. HelpDocs integrates with elevio as a content source, so you can sync your articles and deliver them to your customers where they need them most.