Setting Up Integrations
Front Integration
Quick actions next to email and add chat to your docs
Slack Integration
Create articles, get alerts, and sign in all from Slack
Intercom Integration
Add chat to your docs and serve docs right inside the Messenger
Drift Integration
Use bots to answer questions and add chat to your docs
Chrome Extension
Search, copy, and paste your docs all over the web with our nifty Chrome extension.
Syncing Content to elevio
elevio lets you create an amazing in-app support experience for your users. HelpDocs integrates with elevio as a content source, so you can sync your articles and deliver them to your customers where they need them most.
Connecting Doorbell
Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. 😍
Connecting Heap
Follow customer journeys on your Knowledge Base by connecting Heap Analytics
Connecting Google Analytics
Google Analytics helps you track people landing on your website, then gives you insights into their behavior. HelpDocs integrates with Google Analytics to help you track what they're doing on your knowledge base too.
Adding a Feedier Carrier
Wanna get feedback from your visitors about your knowledge base? Feedier gives you a way to create an engaging, fun survey with tons of options baked in like offering rewards or connecting up mailing lists.
Adding Hotjar
Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.
Connecting Gorgias
Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.
Connecting Lucidchart
Lucidchart makes diagramming simple for you and your team. This integration makes it seamless to find, insert, and edit diagrams in your articles.
Connecting GoSquared
GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.
Connecting Gainsight PX
Gainsight PX is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base.
Connecting Segment
Segment helps you collect all of your customer data and send it anywhere. HelpDocs integrates with Segment so you can track users viewing your knowledge base, too.
Connecting Kommunicate
Kommunicate is a Human+bot hybrid support system to make it easier to scale your support. There are two options for using Kommunicate and HelpDocs together. 🧑🤖
Using HelpDocs with Ticketing Systems
At HelpDocs we're 100% focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like.
Connecting LiveChat
LiveChat gives you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base.
Connecting Chatra
Chatra is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.
Connecting Statuspage
Statuspage is the best way to create a status page for your app or website. HelpDocs integrates with Statuspage so you can show users your system status inside your HelpDocs.
Connecting Crisp
Crisp gives you a simple way to communicate with your users—whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.
Connecting Belco
Belco is customer service software that helps you pro-actively engage your customers, wherever they are. HelpDocs integrates with Belco to make it super easy for your customers to reach you on your eCommerce shop FAQs.
Adding FullStory
FullStory makes it easy to solve problems, find answers, and optimize your customer's experience. By enabling FullStory on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.
Enabling Comments with Disqus
Disqus is a commenting platform that lets you communicate directly with your readers. HelpDocs integrates with Disqus so you can collect customer feedback on your articles.
Connecting Sunshine Conversations
Sunshine conversations is multi-channel messaging made simple. HelpDocs integrates with Sunshine conversations to make it really easy for your customers to reach you.
Connecting Hyperping
Hyperping is super simple uptime & performance monitoring, hosted status pages, and incident management in one place. HelpDocs integrates with Hyperping to show your latest system status to users rig…