Setting Up Integrations

Knowledge Base

HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.

40 docs by 2 team members

3 docs

Front Integration

Quick actions next to email and add chat to your docs

5 docs

Slack Integration

Create articles, get alerts, and sign in all from Slack

2 docs

Intercom Integration

Add chat to your docs and serve docs right inside the Messenger

3 docs

Drift Integration

Use bots to answer questions and add chat to your docs

2 docs

Chrome Extension

Search, copy, and paste your docs all over the web with our nifty Chrome extension.

elevio lets you create an amazing in-app support experience for your users. HelpDocs integrates with elevio as a content source, so you can sync your articles and deliver them to your customers where they need them most.

Connecting Doorbell

Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. 😍

Install Atlassian Rovo

Configure Atlassian Rovo to crawl and analyze Knowledge Base content through robots.txt modification.

Connecting Plausible Analytics

Track visits to your docs with an easy to use and privacy-friendly Analytics alternative.

Adding a Feedier Carrier

Wanna get feedback from your visitors about your knowledge base? Feedier gives you a way to create an engaging, fun survey with tons of options baked in like offering rewards or connecting up mailing lists.

Connecting Aide

Want to automate your support & get insights? Use Aide and HelpDocs together to source knowledge from your docs to streamline support.

Connecting Heap

Follow customer journeys on your Knowledge Base by connecting Heap Analytics

Connecting Google Analytics

Google Analytics helps you track people landing on your website, then gives you insights into their behavior. HelpDocs integrates with Google Analytics to help you track what they're doing on your knowledge base too.

Adding Hotjar

Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Connecting Gorgias

Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.

Connecting Lucidchart

Lucidchart makes diagramming simple for you and your team. This integration makes it seamless to find, insert, and edit diagrams in your articles.

Connecting GoSquared

GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.

Connecting Gainsight PX

Gainsight PX is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base.

Connecting Segment

Segment helps you collect all of your customer data and send it anywhere. HelpDocs integrates with Segment so you can track users viewing your knowledge base, too.

Connecting Kommunicate

Kommunicate is a Human+bot hybrid support system to make it easier to scale your support. There are two options for using Kommunicate and HelpDocs together. 🧑🤖

Using HelpDocs with Ticketing Systems

At HelpDocs we're 100% focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like.

Connecting LiveChat

LiveChat gives you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base.

Connecting Chatra

Chatra is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.

Connecting Statuspage

Statuspage is the best way to create a status page for your app or website. HelpDocs integrates with Statuspage so you can show users your system status inside your HelpDocs.

Connecting Crisp

Crisp gives you a simple way to communicate with your users—whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.

Connecting Belco

Belco is customer service software that helps you pro-actively engage your customers, wherever they are. HelpDocs integrates with Belco to make it super easy for your customers to reach you on your eCommerce shop FAQs.

Adding FullStory

FullStory makes it easy to solve problems, find answers, and optimize your customer's experience. By enabling FullStory on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Enabling Comments with Disqus

Disqus is a commenting platform that lets you communicate directly with your readers. HelpDocs integrates with Disqus so you can collect customer feedback on your articles.

Connecting Sunshine Conversations

Sunshine conversations is multi-channel messaging made simple. HelpDocs integrates with Sunshine conversations to make it really easy for your customers to reach you.

Connecting Hyperping

Hyperping is super simple uptime & performance monitoring, hosted status pages, and incident management in one place. HelpDocs integrates with Hyperping to show your latest system status to users rig…