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Setting Up Integrations

HelpDocs integrates with other services to make the experience even more awesome! Find out how to connect them up.

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47 docs by 2 team members
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3 docs

Front Integration

Quick actions next to email and add chat to your docs.
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5 docs

Integration for Slack

Create articles, get alerts, and sign in all from Slack
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3 docs

Intercom Integration

Add chat to your docs and serve docs right inside the Messenger
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3 docs

Drift Integration

Use bots to answer questions and add chat to your docs
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2 docs

Chrome Extension

Search, copy, and paste your docs all over the web with our nifty Chrome extension.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Install HubSpot Service Hub

Enable HubSpot Service Hub to let AI crawl your KB: Adjust settings & robots.txt for instant content analysis

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Install Atlassian Rovo

Configure Atlassian Rovo to crawl and analyze Knowledge Base content through robots.txt modification.

Connecting LiveChat

LiveChat gives you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base.

Connecting Google Analytics

ā€‹Google Analytics helps you track people landing on your website, then gives you insights into their behavior. HelpDocs integrates with Google Analytics to help you track what they're doing on your knowledge base too.

Connecting Ada

HelpDocs connects to Ada's AI, automatically powering customer support with your knowledge baseā€”effortless, intelligent help šŸš€

Connecting Statuspage

Statuspage is the best way to create a status page for your app or website. HelpDocs integrates with Statuspage so you can show users your system status inside your HelpDocs.

Adding FullStory

FullStory makes it easy to solve problems, find answers, and optimize your customer's experience. By enabling FullStory on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Connecting Chatbase

Chatbase is an AI-powered platform that enables businesses to create custom AI Agents, tailored to their specific data and requirements. By integrating Chatbase into your website or application, youā€¦

Connecting Plausible Analytics

Track visits to your docs with an easy to use and privacy-friendly Analytics alternative.

Connecting Aide

Want to automate your support & get insights? Use Aide and HelpDocs together to source knowledge from your docs to streamline support.

Using the Chatbot Source Page

Power your chatbots with HelpDocs' auto-updating Source Pageā€”secure KB content in one smart API endpoint.

Connecting Heap

Follow customer journeys on your Knowledge Base by connecting Heap Analytics

Enabling Comments with Disqus

Disqus is a commenting platform that lets you communicate directly with your readers. HelpDocs integrates with Disqus so you can collect customer feedback on your articles.

Connecting GoSquared

GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.

Connecting Sunshine Conversations

Sunshine conversations is multi-channel messaging made simple. HelpDocs integrates with Sunshine conversations to make it really easy for your customers to reach you.

Using HelpDocs with Ticketing Systems

At HelpDocs we're 100%Ā focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like.

Connecting Gainsight PX

Gainsight PX is anĀ all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gainĀ product insights by tracking visitor activity on your knowledge base.

Connecting Belco

Belco is customer service software that helps you pro-actively engage your customers, wherever they are. HelpDocs integrates with Belco to make it super easy for your customers to reach you on your eCommerce shop FAQs.

Connecting Gorgias

Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.ļ»æ

Embedding an Arcade

Arcade help you to create interactive step-by-step guides that let your customers follow along with complex workflows in real-time. Unlike static screenshots or videos, an Arcade provides hands-on guā€¦

Connecting Kommunicate

Kommunicate is aĀ Human+bot hybrid support system to make it easier to scale your support.Ā There are two options for using Kommunicate and HelpDocs together. šŸ§‘šŸ¤–

Adding Hotjar

Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Adding a Feedier Carrier

Wanna get feedback from your visitors about your knowledge base? Feedier gives you a way to create an engaging, fun survey with tons of options baked in like offering rewards or connecting up mailing lists.

Connecting Doorbell

Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. šŸ˜

Connecting Hyperping

Hyperping is super simple uptime & performance monitoring, hosted status pages, and incident management in one place. HelpDocs integrates with Hyperping to show your latest system status to users rigā€¦

Connecting Segment

Segment helps you collect all of your customer data and send it anywhere. HelpDocs integrates with Segment so you can track users viewing your knowledge base, too.

Connecting Crisp

Crisp gives you a simple way to communicate with your usersā€”whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.
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Connecting to a Zapier Chatbot

Power your Zapier Chatbot with your HelpDocs KB to enhance customer supportā€”just add your URL āœØ

Connecting Chatra

Chatra is a live chat & offline messaging platformĀ for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.

Connecting Lucidchart

Lucidchart makes diagramming simple for you and your team. This integration makes it seamless to find, insert, and edit diagrams in your articles.

Syncing Content to elevio

elevio lets you create an amazing in-app support experience for your users. HelpDocs integrates with elevio as a content source, so you can sync your articles and deliver them to your customers where they need them most.

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