Setting Up Integrations

Front Integration

Quick actions next to email and add chat to your docs

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3 docs by 2 team members

Slack Integration

Create articles, get alerts, and sign in all from Slack

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5 docs by 2 team members

Intercom Integration

Add chat to your docs and serve docs right inside the Messenger

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2 docs by 1 team member

Drift Integration

Use bots to answer questions and add chat to your docs

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3 docs by 2 team members

Chrome Extension

Search, copy, and paste your docs all over the web with our nifty Chrome extension.

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2 docs by 1 team member

​Connecting Doorbell

Doorbell helps you gather user feedback across web and mobile, so you can ship product improvements your users love. 😍

Jarratt Isted
Updated 1 month ago by Jarratt Isted

​Syncing Content to elevio

elevio lets you create an amazing in-app support experience for your users. HelpDocs integrates with elevio as a content source, so you can sync your articles and deliver them to your customers where they need them most.

Jake Peters
Updated 4 months ago by Jake Peters

Enabling Comments with Disqus

Disqus is a commenting platform that lets you communicate directly with your readers. HelpDocs integrates with Disqus so you can collect customer feedback on your articles.

Jake Peters
Updated 1 month ago by Jake Peters

Connecting StatusPage

StatusPage is the best way to create a status page for your app or website. HelpDocs integrates with StatusPage so you can show users your system status inside your HelpDocs.

Jake Peters
Updated 1 month ago by Jake Peters

Connecting LiveChat

LiveChat give you a fast way to help your customers and visitors. By connecting it to HelpDocs, you can easily chat to visitors on your knowledge base.

Jake Peters
Updated 1 month ago by Jake Peters

Connecting Gainsight PX

Aptrinsic is an all-in-one product analytics and customer engagement platform. By connecting it with HelpDocs, you can gain product insights by tracking visitor activity on your knowledge base.

Jarratt Isted
Updated 1 month ago by Jarratt Isted

Connecting Kommunicate

Kommunicate is a Human+bot hybrid support system to make it easier to scale your support. There are two options for using Kommunicate and HelpDocs together.

Jake Peters
Updated 4 months ago by Jake Peters

Connecting Smooch

Smooch is multi-channel messaging made simple. HelpDocs integrates with Smooch to make it really easy for your customers to reach you.

Jake Peters
Updated 4 months ago by Jake Peters

Connecting Chatra

Chatra is a live chat & offline messaging platform for businesses. HelpDocs integrates with Chatra to make it super simple for your customers to reach you.

Jake Peters
Updated 4 months ago by Jake Peters

Connecting Gorgias

Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Connecting GoSquared

GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.

Jake Peters
Updated 4 months ago by Jake Peters

Using HelpDocs with Ticketing Systems

At HelpDocs we're 100% focused on making great knowledge bases. To that end, we don't ship with a way to manage tickets. That means you can use HelpDocs with any ticketing system you like.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Connecting Segment

Segment helps you collect all of your customer data and send it anywhere. HelpDocs integrates with Segment so you can track users viewing your knowledge base, too. 

Jake Peters
Updated 4 months ago by Jake Peters

Connecting Belco

Belco is customer service software that helps you pro-actively engage your customers, wherever they are. HelpDocs integrates with Belco to make it super easy for your customers to reach you on your eCommerce shop FAQs.

Jake Peters
Updated 4 months ago by Jake Peters

Adding a Feedier Carrier

Wanna get feedback from your visitors about your knowledge base? Feedier gives you a way to create an engaging, fun survey with tons of options baked in like offering rewards or connecting up mailing lists.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Connecting Lucidchart

Lucidchart makes diagramming simple for you and your team. This integration makes it seamless to find, insert, and edit diagrams in your articles.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Connecting Google Analytics

​Google Analytics helps you track people landing on your website, then gives you insights into their behavior. HelpDocs integrates with Google Analytics to help you track what they're doing on your knowledge base too.

Jake Peters
Updated 4 months ago by Jake Peters

Adding Hotjar

Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Adding FullStory

FullStory makes it easy to solve problems, find answers, and optimize your customer's experience. By enabling FullStory on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

Connecting Crisp

Crisp gives you a simple way to communicate with your users—whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.

Jarratt Isted
Updated 4 months ago by Jarratt Isted

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