Connecting Smooch

Updated 22 days ago ​by Jake Peters

Smooch is multi-channel messaging made simple.

HelpDocs integrates with Smooch to make it really easy for your customers to reach you.

Smooch integrates with HelpDocs

Connecting HelpDocs & Smooch

  1. In your Smooch dashboard
    1. Head to Settings
    2. Find your App Token and click Copy to copy it to your clipboard
  2. In your HelpDocs dashboard
    1. Go to SettingsIntegrations
    2. Paste your App Token into the Smooch App Token box
    3. Hit Save

Now when your users use the Contact button on your HelpDocs they'll see the Smooch Widget appear instead of the email contact form.

How did we do?