Connecting GoSquared

GoSquared helps you turn visitors into customers. It's got useful tools baked in like live chat, analytics, and a people CRM. Connect it up with HelpDocs to start tracking analytics and show live chat on your knowledge base.

Adding the GoSquared Assistant

1. In your GoSquared dashboard
   1. Head to Settings > General
   2. Scroll down to Project token and copy it
2. In your HelpDocs dashboard
   1. Go to Settings > Integrations
   2. Find and click the GoSquared tile
   3. Paste in your GoSquared Project Token
   4. Hit Save changes

You can now track visitors on your website and assist them with live chat if it's enabled 💖

Search HelpDocs in GoSquared Assistant (Beta)

You can start searching for your HelpDocs articles right inside the GoSquared assistant so customers can already peek at your articles 👀

1. In HelpDocs
   1. Head to Settings > API
   2. Click Create key to generate a new API key
   3. Click the actions menu next to the key, then Edit
      To find the right key again we recommend naming it something like "GoSquared".
   4. Turn on Read
   5. Copy the API key from Key
2. In GoSquared
   1. Head to Settings > Integrations > HelpDocs (or click here)
   2. Click Add New
   3. Paste in the API key you generated earlier
   4. Click Save Integration

And you're done! Your customers will now be able to search for your HelpDocs articles right inside the GoSquared assistant.