Connecting Chatbase

Chatbase is an AI-powered platform that enables businesses to create custom AI Agents, tailored to their specific data and requirements. By integrating Chatbase into your website or application, you can enhance customer support, generate leads, and engage users more effectively. You can easily set up HelpDocs as a content source for your Chatbase AI agent 🤖

Setting Up the Integration in HelpDocs

First, you'll need to generate an API key that Chatbase can use to access your Knowledge Base content:

Head to Settings > Integrations and click the AI tools filter
Click the Chatbase tile
Click Connect Chatbase to generate an API key for the chatbot source page
Copy the URL that's generated in the Chatbase Source Page URL field

Once your API key is generated, you can update its permission groups in Settings > API, just like you would with a regular API key. However, you can't change the key's name or core permissions.

Configuring Chatbase to Use Your Content

Now you'll add your HelpDocs content as a source in Chatbase:

Head to Build > Data Sources in your Chatbase dashboard
Click Add website
Add the URL you copied from HelpDocs on the Crawl links tab
Click Fetch links
Finish adding the source. Its row shows Syncing, then Synced when it's ready

This integration uses the Chatbot Source Page, which always serves your latest Knowledge Base content. To pick up changes in Chatbase, click the three dots on the website's row, then Resync now. Some Chatbase plans also re-read websites weekly with Auto-resync

Your Chatbase AI agent will now have access to your HelpDocs content and can provide accurate responses based on your documentation. For more detailed information about website crawling in Chatbase, check out their data sources documentation.

Setting Up the Integration in HelpDocs

Configuring Chatbase to Use Your Content

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