Connecting Aide

Want to automate your support & get insights? Use Aide and HelpDocs together to source knowledge from your docs to streamline support.

River Sloane
Updated by River Sloane

Aide helps you with automating customer support. Get customer insights, automate support operations, improve agent & team efficiency, and train AI chatbots in one place.

Connecting Aide

  1. Head to Aide
  2. Click Knowledge in the top navigation bar
  3. Enter your HelpDocs URL inside the Import Help Center popup
    Make sure to include https:// at the start
  4. Click Check URL
  5. Check the import URL displayed and click Begin import
  6. You're done! 🎉 Your content will be imported and you'll be able to use your HelpDocs articles as a source of Knowledge

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Adding a Feedier Carrier

Connecting Heap

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