Using the Front Plugin

by Jarratt Isted

Once you've set up your Front plugin, it'll speed up the time it takes to answer customers. It's just a few clicks. Here's how it works.

Opening/Closing the Front Plugin

Like any Front plugin, you can expand it by clicking the Expand plugin button in the top right-hand corner. To close it again, click the Collapse plugin button in the same position.

Understanding the options

When you're typing in a search query, you'll notice 3 buttons pop up. Here's what they mean:

  • Preview. Opens a link to the article in your browser
  • Copy. Adds a link to the article to your clipboard
  • Insert. Pastes a formatted link into the composer with the article title as the text

Drafts won't show in the Front sidebar, only Published and Privately Published articles
Privately Published articles will have a 🔐 symbol next to the title

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