Adding Hotjar
Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs, you'll be able to track how users are searching, reading, and using your knowledge base.
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Updated
by River Sloane
Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs you'll be able to track how users are searching, reading, and using your knowledge base.
Adding Hotjar
- Inside your Hotjar dashboard
- Head to Settings > Sites & Organizations
- To the left of your site you'll see a numerical identifier, copy that
- In HelpDocs
- Head to Settings > Integrations > Hotjar
- Click ⋮ More > Connect
- Paste in the numerical identifier in the Hotjar site ID box
- Hit Save Changes
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