Adding Hotjar

River Sloane Updated by River Sloane

Hotjar is a fast & visual way to understand your users. By enabling Hotjar on HelpDocs you'll be able to track how users are searching, reading, and using your knowledge base.

Adding Hotjar

  1. Inside your Hotjar dashboard
    1. Head to Settings > Sites & Organizations
    2. To the left of your site you'll see a numerical identifier, copy that
  2. In HelpDocs
    1. Head to Settings > Integrations > Hotjar
    2. Click ⋮ More > Connect
    3. Paste in the numerical identifier in the Hotjar site ID box
    4. Hit Save Changes

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