Connecting Gorgias
Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support. HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.
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Updated
by River Sloane
Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer you can provide top-class support.
HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.
Connecting Gorgias Chat
- In your Gorgias dashboard
- Head to Integrations > Chat
- Click Add Chat or click on an existing chat
- Head to Installation
- Copy the JavaScript code snippet
- In your HelpDocs dashboard
- Head to Settings > Integrations
- Find Gorgias
- Click ⋮ More > Connect
- Paste the JavaScript code snippet into the Chat Snippet box
- Remove the
async
keyword from the Gorgias code snippet - Hit Save Changes
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