Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer, you can provide top-class support.
HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.
Connecting HelpDocs & Gorgias
- In your Gorgias dashboard
- Head to Integrations > Chat
- Click Add Chat
- Name your chat (e.g. HelpDocs)
- Copy the Chat Code Snippet
- In your HelpDocs dashboard
- Go to Settings > Integrations
- Paste your Code Snippet into the Gorgias Chat Snippet box
- Hit Save
Now you'll get a channel just for your knowledge base and clicking Contact in HelpDocs will trigger the chat widget.