Connecting Gorgias

Jarratt Isted Updated by Jarratt Isted

Gorgias helps you communicate with your customers from multiple channels. With rich context for every customer you can provide top-class support.

HelpDocs integrates with Gorgias to make it easy for customers to get in touch on your knowledge base.

Connecting Gorgias Chat

  1. In your Gorgias dashboard
    1. Head to Integrations > Chat
    2. Click Add Chat or click on an existing chat
    3. Head to Installation
    4. Copy the JavaScript code snippet
  2. In your HelpDocs dashboard
    1. Head to Settings > Integrations
    2. Find Gorgias
    3. Click ⋮ More > Connect
    4. Paste the JavaScript code snippet into the Chat Snippet box
    5. Remove the async keyword from the Gorgias code snippet
    6. Hit Save Changes

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