Changing the Language in Common Phrases

If you're looking to support non-English and international customers with HelpDocs, you can change the contents of strings to match the language 🌍

River Sloane Updated by River Sloane

Bom dia! πŸ‘‹ If you're looking to support non-English and international customers with HelpDocs you can change the contents of strings to match the language.

For example, you can replace the 'Help me with...' string in the search bar above with 'Aidez-moi avec...' for French-speaking users or even 'Search by typing here' if you'd prefer an alternative English phrase.

Looking to add a little character? Insert an emojiΒ into the phrases to make things interesting πŸ™Š
Using the Bars V4 template and want to change "Hey! How can we help?" to something else? Use the Welcome string πŸŽ†

Changing the Language in Common Phrases

  1. Head to Settings > Language > Strings (or click here)
  2. Scroll down to the Knowledge Base section
  3. If you're translating the strings change the language in the dropdown
  4. Type in the phrase(s) you'd like to replace below the default phrase
  5. Hit Save Changes

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