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Understanding & Navigating Multiple Languages

Once you've enabled multilingual HelpDocs you can translate all your docs into as many languages as you like ✨

River Sloane
Updated by River Sloane
2 min read
Table of Contents

Translating your docs into multiple languages means you can help customers all over the globe. We've got a few handy tools built in to make it easy to keep docs updated whichever language your customers speak.

Multilingual is available on selected plans
Learn about translating articles, categories, and common strings

Understanding Multilingual Translation

When you start using Multilingual you'll see a common theme: all translated articles are based off a default language. Think of the default language as the original copy.

With Multilingual you start branching off the original and translate what you already have into a different language.

We'll use the visitor's browser language if it's a good match. Otherwise we'll send them to your default language.
All articles in a secondary language must be published in your default language first
What happens if I disable multilingual afterwards?

If you decide you don't want to use multilingual anymore after writing your articles in a different language customers going to the language URL (e.g. /l/pt/article-slug) will be redirected to the default version of the article (i.e. /article-slug) instead.

Click the upper left corner dropdown

This is where all your language and accounts live. It also shows the current language you're on in a badge on the right.

Select the language you want to switch to

If you're using a regional language like Canadian French, this will show up too.

Start writing content in the new language

That's it, you're ready to start writing your content in that language.

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