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Adding Multiple Domains

Host multiple custom domains for your content so you can share your help under different brands.

River Sloane
Updated by River Sloane
2 min read
Table of Contents

Do you have multiple brands or domains but want to share the same helpful content across them all?

Well, you're in luck: with HelpDocs you can host all your custom domains in one neat little bundle πŸ™Œ

Additional domains are available on every plan for an extra charge, and some accounts include them. To get started, get in touch with this email we've pre-filled for you.

Why Host Multiple Custom Domains?

Why would you want to have more than one domain on your account? Well, maybe you've got different brands or products that need their own unique look and feel, but you still want to serve the same content across all of them.

Or perhaps you want to optimise your SEO by having domain-specific keywords in each URL. Whatever the reason, hosting multiple custom domains can be a total game-changer for your online presence πŸ’ͺ

How to Add Additional Domain(s)

The best part is you don't have to be a tech wizard to make this happen. You can add them yourself in a couple of minutes.

Here's what the process looks like:

  1. Grab the additional domain(s) you want to use. You can usually do this through your domain registrar or hosting provider
  2. Add a CNAME record for the domain pointing to domains.helpdocs.io. We check this when you add the domain, so it needs to be in place first
  3. Head to Settings > Domains
  4. Under Other domains, enter your domain in Add a domain and hit Add domain
  5. That's it! Your new domain(s) will display the same articles and categories as your primary domain. Easy peasy! 😎

To take a domain off your account, hit Remove next to it.

Keep in mind that the content will be the same across all your domains and can't be altered in one domain but not the other.
Additional domains don't work alongside subfolder hosting, so you'll need to pick one or the other.

Customisable Elements in an Additional Custom Domain

Now, here's the good news: you can customize the following elements for each additional custom domain. In Settings > Domains, hit Branding next to the domain.

Anything you leave blank uses your account's own setting, and Reset to account default puts a changed field back.

Element

Per custom domain

Per custom domain per language

Primary color

βœ…

-

Contact email

βœ…

-

Logo and dark mode logo

βœ…

-

Favicon and dark mode favicon

βœ…

-

Open Graph fallback image

βœ…

-

Brand

βœ…

βœ…

Navigation links

βœ…

βœ…

SEO title & description

βœ…

βœ…

Text (individual strings)

βœ…

βœ…

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