Customizing your HelpDocs
There's a ton of ways to customize your HelpDocs. You can upload your logo, easily change your brand colors, or upload custom CSS and JavaScript.
42
docs
- Previewing and Publishing Customizations with .dev Change your help center's look in the Customize editor, preview it as you go, and use a .dev draft to publish everything when it's ready.
- Setting Article Display Order There are a few different ways to set the order that articles appear on your HelpDocs: Alphabetical, Created date, Last updated, or Custom.
- Hosting HelpDocs at a Subfolder of Your Site By default HelpDocs comes with a subdomain and a custom domain. If you need to, it's possible to host your HelpDocs at a subfolder of your own domain, and there's a couple ways to do that.
- Adding Icons to Articles HelpDocs allows adding icons to articles to add a bit of extra style to your docs. Custom icons can be uploaded too.
- Choosing a Template HelpDocs ships with a bunch of different layouts so you're bound to find something you love. 💖
- Changing the Language in Common Phrases If you're looking to support non-English and international customers with HelpDocs, you can change the contents of strings to match the language 🌍
- Setting Category Display Order There are a few different ways to set the order that categories appear on your HelpDocs: Alphabetical, Created date, Last updated, or Custom.
- Adding Cookie Consent No doubt you've seen Cookie Consent banners around the web in the last few years. They give visitors a heads up about being tracked. HelpDocs comes with the ability to enable a cookie consent banner…
- Adding Icons to Categories HelpDocs ships with the ability to choose from a library of icons and easily add them to your categories.
- Hiding the Contact Button The Contact button shows in your help center's header once you've added a contact email. If you don't need it, you can remove it in a jiffy.
- Setting a Custom Favicon Favicons let your users easily identify your website from the URL bar. It's like a teeny little version of your logo that browsers show you occasionally. HelpDocs lets you add a custom one. ✨
- Adding URL Redirects Over time, it's normal for links to change. But sending a customer to a 404 error page isn't the best experience (although ours are pretty cool!). With HelpDocs, you can redirect your customers to a new URL so they find what they're looking for right away.
- Adding Custom JavaScript Brand settings just not enough and wanna go even further to make it your own? Know a little JavaScript? With HelpDocs you can add as many custom scripts as you like.
- Adding Custom Navigation Links Your help documentation is an important part of your site, but sometimes you'll want to add links to other places. HelpDocs makes it easy to add custom navigation links to the header.
- Editing Article Metadata When you first get started writing your articles, you'll notice a lot of the advanced stuff is automatically done for you. However, if you're a whizz and want to customize the way things are displayed on your knowledge base, you can!
- Adding Multiple Domains Host multiple custom domains for your content so you can share your help under different brands.
- Adding Custom CSS When you set up your HelpDocs account, you'll have the option to choose your layout and customize things like the logo and brand color. If you're looking to customize the layout even further, you can add custom CSS.
- Understanding Template Options Fine-tune V5 templates with Template Options: go to Settings > Customize, then turn off dark mode, feedback, or authorship, or use a solid header.
- Featuring a Category Featuring is a great way to promote your best and most important categories in HelpDocs. Here's how to feature them.
- Understanding the Contact Form You can't cover every question your customers might have in your HelpDocs. That's where the Contact Form comes in. 📮
- Uploading Your Brand Logo You'll want to make your help documentation look like part of your own site. Adding your brand logo to your HelpDocs is super easy. ✨
- Managing Open Graph Fallback Images Open Graph protocol makes links on social look great. HelpDocs automatically pulls the first image from an article and uses it as the Open Graph image. You can add a Fallback Image for when there are no images in the article.