There are a few different ways to set the order that articles appear on your HelpDocs.
Custom article sort order can only be enabled if you use custom category sorting too. If you later move your category sort order away from Custom, your article sort order changes to match it.
Available Sort Orders
- Alphabetical. A-Z ordering by article title
- Created date. When the article was first created (most recent first)
- Last updated. When the article was last updated (most recent first)
- Custom. You manually choose the order
Setting a Sort Order
- Head to Settings > Sorting (or click here)
- Under Article sort order choose the order you'd like
- Hit Save changes
Managing Custom Article Ordering
If you selected Custom ordering for your categories and articles, you'll get the ability to drag and drop articles on the Content tab. It's super simple. Hover over an article to reveal its drag handle, then click, hold, and drag.
You'll need permission to publish, and your browser window needs to be at least 800px wide. If a handle is grayed out, hover over it to see why.
You can't drag articles between categories, only within existing categories. Learn how to reassign categories to articles over here