Setting a Custom Favicon

Jake Peters Updated by Jake Peters

Favicons let your users easily identify your website from the URL bar. It's like a teeny little version of your logo, that browsers show you occasionally.

HelpDocs lets you add a custom favicon to your knowledge base.

Uploading a Custom Favicon

For best results, we recommend using a 32px square PNG (.png) file
We can only accept PNGJPG, and SVG files.
  1. Go to SettingsBrand
  2. Find the Favicon image dropzone, and click to upload your image (or drop an image between the dotted lines)
  3. Your favicon file will upload to our servers. This might take a few seconds.

We'll automatically serve this file to browsers that support it.

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