Setting a Custom Favicon

Favicons let your users easily identify your website from the URL bar. It's like a teeny little version of your logo, that browsers show you occasionally.

HelpDocs lets you add a custom favicon to your knowledge base.

Uploading a Custom Favicon

For best results, we recommend using a 32px square PNG (.png) file
We can only accept PNGJPG, and SVG files.
  1. Go to SettingsBrand
  2. Drag an image on the Dropzone or click it
    1. If you chose to click the Dropzone, find your favicon file and click Choose
  3. Your favicon file will upload to our servers. This might take a few seconds.

We'll automatically serve this file to browsers that support it.

Adding a favicon

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