Hiding the Contact Button

River Sloane Updated by River Sloane

When you sign up to HelpDocs, you'll automatically be given a Contact button (which triggers a contact form) in the upper-right hand side of the header. This way, it's easy for customers to get in touch if they can't find the answer they're looking for.

If you're using one of our Contact Form Integrations (like Intercom or GoSquared) we automatically make the Contact button trigger a new conversation in the live chat window.

Hiding the Contact Button

If you want the contact button to be completely hidden no problem! Just leave the Contact Email blank. We'll hide the button and the email contact form won't be available for your users.

  1. Go to Settings > General
  2. Leave Contact Email blank
  3. Hit Save Changes

What did you think of this doc?

Understanding the Contact Form

Adding Custom CSS

Get in touch

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.