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Choosing a Template

HelpDocs ships with a bunch of different layouts so you're bound to find something you love. πŸ’–

Taylor
Updated by Taylor
2 min read

Table of Contents

HelpDocs ships with a bunch of different templates so you're bound to find something you love. If you're looking to create your very own layout check out our article about creating a custom HTML template.

Selecting a Template

  1. Head to Settings > Customize
  2. In the Design panel, find the Brand section
  3. Under Template select the layout you'd like
  4. Hit Publish (you'll see Save instead if your plan doesn't include drafts)

Our Templates

Template Version

Template Name

Image

v6

Startup

A clean HelpDocs Knowledge Base homepage featuring a search bar, popular articles, and category cards.

v6

Docs

v6

Ask

Pawpal Knowledge Base homepage featuring an AI search bar and popular help articles.

You can change the πŸ‘‹ Hey! How can we help? heading on templates that show it in Settings > Languages > Help center text.
You may see older templates too, depending on when you signed up. The Template picker only offers the v6 templates plus the one you're on now, so you can't switch to a v5 template from scratch.

The picker groups templates under Current (v6), Previous versions (v5 and older) and Custom. v6 templates show just their name, like Startup. Older templates keep their version, like Bars v5. Start typing to search and the group headings disappear.

Feature Matrix

When we add features to HelpDocs, they're not always available in older templates. We tend to segment features to generations of themes. The current generation is v6. Here's a rundown of which features are compatible with each theme generation.

Feature

Minimum Generation

Callouts, List Styles, and Syntax Highlighting

v1

Internationalization

v1

Integrations

v1

Admin Bar

v1

Contact Form Analytics

v2

Structured Data

v2

Custom Templates

v3

Multilingual

v3

Subcategories

v3next

Instant Search

v3next

Subfolder Hosting

v3next

Previous & next cards

v4

RTL support

v5 (partial support in v4)

Dark mode

v5

Dark mode logo and favicon

v5

Article icons

v5

Limit search results to current category

v5

Show full category path in search results

v5

Ask AI

v5

Advanced template options: corners, background, spacing, heading font, search banner, and sidebar navigation

v6

Custom footer

v6

Extra functionality: Featured and popular articles, copy page, print button, full-width articles, and out-of-date notes

v6

All features are available on custom HTML templates, though some take a little work to add to your template. Get in touch if you need a hand.

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