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Connecting Kommunicate

Taylor Sloane Updated by Taylor Sloane

Kommunicate is a Human+bot hybrid support system to make it easier to scale your support. There are two options for using Kommunicate and HelpDocs together 🧑🤖

You can embed the Kommunicate chat widget onto your knowledge base

Add the Chat Widget on Your Knowledge Base

  1. In your Kommunicate dashboard
    1. Head to Settings > Install
    2. Click on Website and copy the code snippet
  2. In your HelpDocs dashboard
    1. Heading to Settings > Integrations
    2. Find Kommunicate
    3. Click ⋮ More > Connect
    4. Paste in the code snippet
    5. Hit Save

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