Connecting Crisp

Updated 2 months ago ​by Jarratt Isted

Crisp gives you a simple way to communicate with your users—whether that's for support or sales.

HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.

Connecting HelpDocs & Crisp

  1. In your Crisp dashboard
    1. Head to Settings > JavaScript
    2. Copy the Chatbox Snippet
  2. In your HelpDocs dashboard
    1. Go to Settings > Integrations
    2. Paste your Code Snippet into the Crisp Chat Snippet box
    3. Hit Save

Now you'll get a neat widget on your knowledge base and clicking Contact in HelpDocs will trigger the chat widget.


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