Connecting Crisp

Crisp gives you a simple way to communicate with your users, whether that's for support or sales. HelpDocs integrates with Crisp to make it easy for customers to get in touch on your knowledge base.

Connecting HelpDocs & Crisp

1. In your Crisp dashboard
   1. Head to Settings > Workspace Settings > Setup & Integrations
   2. Open Chatbox setup instructions
   3. Go to HTML
   4. Copy the whole code snippet
2. In your HelpDocs dashboard
   1. Go to Settings > Integrations
   2. Find Crisp under Contact form and click its tile
   3. Paste your code snippet into the Crisp chatbox code box
   4. Hit Save changes

Now you'll get a neat widget on your knowledge base and clicking Contact in HelpDocs will trigger the chat widget.