Connecting Chatra

Jake Peters Updated by Jake Peters

Chatra is a live chat & offline messaging platform for businesses.

HelpDocs integrates with Chatra to make it super simple for your customers to reach you.

HelpDocs Integrates with Chatra Live Chat

Connecting HelpDocs & Chatra

  1. In your Chatra dashboard
    1. Head to GeneralSet Up and Customize
    2. If your Widget Snippet isn't already visible, click Show widget code
    3. Copy the whole widget to your clipboard
  2. In your HelpDocs dashboard
    1. Go to SettingsIntegrations (or click here)
    2. Paste your Widget Snippet into the Chatra widget code box
    3. Hit Save Changes

Now when your users use the Contact button on your HelpDocs they'll see the Chatra Widget appear instead of the email contact form.

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