Installing the Drift Chat Widget

River Sloane Updated by River Sloane

Adding the Drift widget allows visitors to have one-on-one conversations with your team. You can also set up sales and interactive bots to do the heavy-lifting for you šŸ¤–

  1. In your Drift dashboard
    1. Head to Settings > App Settings > Drift Widget > Install (or click here)
    2. Open the JavaScript dropdown to reveal your code snippet
    3. Click Copy Code (or the snippet itself)Ā to copy the code to your clipboard
  2. In your HelpDocs dashboard
    1. Go toĀ Settings >Ā Integrations
    2. Find the Drift chat widget integration and click More > Connect
    3. Paste your Drift snippet into theĀ Drift Chat Widget box
    4. HitĀ Save Changes

Now when yourĀ users useĀ theĀ ContactĀ button on your HelpDocs they'llĀ see the Drift sidebar or welcome message appear.

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Connecting the Drift Composer App

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