Installing the Drift Chat Widget
Drift is a conversation driven marketing and sales platform. With Drift plugged into HelpDocs you can quickly add the Drift chat widget to your knowledge base. š¬
Updated
by River Sloane
Adding the Drift widget allows visitors to have one-on-one conversations with your team. You can also set up sales and interactive bots to do the heavy-lifting for you š¤
- In your Drift dashboard
- Head to Settings > App Settings > Drift Widget > Install (or click here)
- Open the JavaScript dropdown to reveal your code snippet
- Click Copy Code (or the snippet itself)Ā to copy the code to your clipboard
- In your HelpDocs dashboard
- Go toĀ Settings >Ā Integrations
- Find the Drift chat widget integration and click More > Connect
- Paste your Drift snippet into theĀ Drift Chat Widget box
- HitĀ Save Changes
Now when yourĀ users useĀ theĀ ContactĀ button on your HelpDocs they'llĀ see the Drift sidebar or welcome message appear.
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Connecting the Drift Composer App