Connecting Drift

Updated 4 months ago ​by Jake Peters

Drift is a messaging app for sales and customer success that helps you grow your business.

HelpDocs integrates with Drift to make it super simple for your customers to reach you.

Connecting HelpDocs & Drift

  1. In your Drift dashboard
    1. Head to SettingsInstall
    2. Open the JavaScript dropdown to reveal your code snippet
    3. Click Copy Code (or the snippet itself) to copy the code to your clipboard
  2. In your HelpDocs dashboard
    1. Go to SettingsIntegrations
    2. Paste your Drift snippet into the Drift JavaScript Code box
    3. Hit Save

Now when your users use the Contact button on your HelpDocs they'll see the Drift sidebar appear.

How did we do?