Installing the Drift Chat Widget

Updated 2 days ago by Jarratt Isted

Adding the Drift widget allows visitors to have one-on-one conversations with your team. You can also set up sales and interactive bots to do the heavy-lifting for you.

  1. In your Drift dashboard
    1. Head to SettingsChat Widget Install
    2. Open the JavaScript dropdown to reveal your code snippet
    3. Click Copy Code (or the snippet itself) to copy the code to your clipboard
  2. In your HelpDocs dashboard
    1. Go to SettingsIntegrations
    2. Paste your Drift snippet into the Drift JavaScript Code box
    3. Hit Save

Now when your users use the Contact button on your HelpDocs they'll see the Drift sidebar or welcome message appear.


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